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#1 2021-10-11 14:57:26

nhk

Latest version of Adobe Connect 2021.9.28 - some help needed

Having installed this application on a MacBook Pro running macOS 11.6 and whenever I enter the university's online tutorials, the room enters under a web browser (Safari in my case) rather than the application. On my older iMac running macOS 10.15.7 and Adobe Connect 2021.3.27 the same online room open with the Adobe Connect application.

I don't know how to fix this.

Also - how do I delete Adobe Connect and why do I have Adobe Connect Classic on the MacBook Pro.

I have no idea why Adobe cannot post simple instructions to remove Adobe Connect so that I may do a clean install.

Appreciate some help from the user community.

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#2 Yesterday 11:55:56

Jorma_at_CoSo

Re: Latest version of Adobe Connect 2021.9.28 - some help needed

Your browser may have a cookie in place where you chose to open in the browser so it defaults to that when joining a meeting.

The Adobe Connect Classic is part of the app still since rooms can still be set to launch in Classic mode.

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