Adobe Connect User Community

Product News and Recent Blog Entries

Wednesday, July 8, 2020
How to disable “Feedback Form” in Adobe Connect 10.8 meeting launched via HTML client
OBJECTIVE: How to disable “Feedback Form” in Adobe Connect 10.8 meeting launched via HTML client. ENVIRONMENT: Adobe Connect on-Premise Adobe Connect version: 10.8 Adobe connect HTML client REASON: This option is enabled by default from configuration files in Adobe Connect 10.8. SOLUTION: Go to \Connect\10.8.0\appserv\common\meetinghtml. Take a backup of index.html file. Open index.html and search […]
Posted on: Adobe Connect Support Blog

Tuesday, July 7, 2020
Shared Email Templates View is Empty In the Adobe Connect AEM Events Module
Intermittent issue: This is a very rare occurrence but we have seen under Event Management -> Email Template, that the folder appears empty in the GUI even though there were many templates. When you click to edit any email template in the Author’s view mode and click on Shared Template you may, under odd circumstances […]
Posted on: Adobe Connect Support Blog

Monday, July 6, 2020
All the logs are not created for ACTS server after upgrading to 10.6.2
ISSUE DESCRIPTION: All the logs are not created for ACTS server after upgrading to 10.6.2 This is how it looks like in 10.6.2: This is how it should look like in ideal scenario: ENVIRONMENT: Adobe Connect version: 10.6.2 Component: ACTS (Adobe Connect Transmuxing Service) REASON: The logLevel was set to 0 instead of 3 in […]
Posted on: Adobe Connect Support Blog

Thursday, June 25, 2020
We Want to Hear From Our Adobe Connect Users!
Enjoying Adobe Connect? Let us know how we?re doing by sharing your experiences with Adobe Connect products.
Posted on: Adobe Connect Blog

Tuesday, June 23, 2020
Adobe Connect 10.8 On-premise Server Installer Displays Error on Windows Server 2019
During the installation of an on-premise Adobe Connect Server onto Window 2019, the installer will display and error message stating that the operating system in not supported. This error is confusing since Adobe Connect 10.8 supports Windows Server 2019. Simply click “Close” and continue the installation. The erroneous error message will be fixed in the […]
Posted on: Adobe Connect Support Blog

Wednesday, June 17, 2020
Downloading and Running a Closed-captioning Pod in a Connect Meeting
The Adobe Connect Closed Caption Pod extension enables hearing-impaired participants to participate in online Meetings. The Connect Closed Caption Pod extension is available free of charge to Adobe Connect customers. Meeting organizers must hire professional captioning services from providers such as the Media Access Group at WGBH, Caption Colorado, and Caption First. Professional stenographers attend […]
Posted on: Adobe Connect Support Blog

Wednesday, May 20, 2020
The EdTech Awards 2020 Winner!
We are honored have to have Adobe Connect ranked #1 In the category of Best Collaboration Solution as well as one of the top Corporate Training Solutions.
Posted on: Adobe Connect Blog

Monday, April 13, 2020
Adding Interaction To Bring Your Virtual Classrooms Alive
Experts agree that instructors should prompt for interaction every three to five minutes in a virtual classroom. That doesn?t mean you need a full class exercise for each interaction though ? there are many ways to add interaction in Adobe Connect.
Posted on: Adobe Connect Blog

Friday, April 10, 2020
Multi-layered Security for Virtual meetings, Trainings and Classrooms
With all that is happening in the world today, we are spending more time online than ever before. For many of us that means participating in online meetings instead of gathering in an office or conference room or a classroom. We still need to collaborate and share, which may include confidential information about ourselves, our […]
Posted on: Adobe Connect Blog

Tuesday, March 17, 2020
Our Commitment To You During COVID-19
Adobe is monitoring the COVID-19 situation closely and taking the necessary precautions to ensure the safety of its employees around the world, while proactively driving business continuity plans and working with our partners to ensure that we continue to deliver for our customers.
Posted on: Adobe Connect Blog

Wednesday, June 26, 2019
Adobe Announces Adobe Connect 10.5
Adobe announced the next major version of Adobe Connect rolling out to customers this summer. Version 10.5 includes major improvements to document sharing in the HTML client with support for PowerPoint, PDF, video, audio, and more. The HTML client will also support hybrid custom pods.
Posted on: ConnectUsers.com

Friday, September 14, 2018
Adobe Announces the 2019 Release of Captivate
Posted on: ConnectUsers.com

Wednesday, June 15, 2016
Auto-generation of Closed Captions to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the auto-generation of closed captions that was available with Adobe Presenter 8, 9, 10 & 11 and Adobe Presenter Video Express 11. The auto-generation will continue to be live till Friday, July 15, 2016. Post July 15th, we will enable the ability for you to […]
Posted on: Adobe Presenter Blog

Friday, March 11, 2016
Adobe Presenter Video Express: The end of Green Screen
Guest Blog by: Steve Haskin, Principal & Chief Creator at?Industrial Strength Learning Take a look at the screenshot below. Take a good look at it. It looks simple, doesn?t it? Looks can be deceiving. While this might look like a really simple software program, it is most assuredly not. On this opening screen you can […]
Posted on: Adobe Presenter Blog

Tuesday, February 23, 2016
Learning Collaboration and Analytics Service in Presenter 9 and 10 to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the Learning Dashboard service that was available with Adobe Presenter 9 and Adobe Presenter 10. This service is not available with Adobe Presenter 11. If you have content deployed with analytics or collaboration enabled (using Adobe Presenter 9 or 10): – Your learners will still […]
Posted on: Adobe Presenter Blog

Thursday, February 11, 2016
Salesforce.com integration app now available
The integration app for Adobe Connect Events is now available in the salesforce.com app exchange.
Posted on: ConnectUsers.com