Adobe Connect User Community

Product News and Recent Blog Entries

Monday, September 16, 2019
Join us at Adobe Learning Summit
The Adobe Connect team is excited to be participating at Adobe Learning Summit again this year and we’d love for you to join us in Las Vegas for this fantastic event which brings industry leaders and practitioners together to share insights and learn from each other. In addition to participating in the “What’s New” general […]
Posted on: Adobe Connect Blog

Thursday, September 5, 2019
Email Notification received on threshold exceeded for allocated meeting seats | Adobe Connect
Problem Statement: Threshold Exceeded notification email received with a warning of reaching 80 percent of their meeting seats, such as this: ?Hello, You may be at risk of running out of seats for Adobe Connect. In particular, your account (name = Enterprise Account) quota for Account-wide Meeting Attendees for meeting {meeting-name} has exceeded the threshold […]
Posted on: Adobe Connect Support Blog

Thursday, September 5, 2019
Seminars Tab shows Request Not Processed | Adobe Connect
Problem Statement: On trying to access Seminars Tab, it displays error -“Request Not Processed” – The system was unable to process your request. For further assistance, please check out the Adobe Connect support page. Access Logs snippet: [2019-06-04 00:00:13] “Internal error ” occurred.” – INTERNAL_ERROR E A tempuser@gmail.com {user-id=1607881624, cookie=na2breezww2ergnq6ixdhd3h, account-id=XXXXX, ip=100.00.000.00} “GET https://example.com/admin/seminar/my-seminar-sessions/list?filter-rows=100&filter-start=0&sco-id=XXXXX&tab-id=XXXXX&user-webinar-selected=false&OWASP_CSRFTOKEN=657e30aa54d8913efdea8295220f2bea0912502536f1db4a33af15dbc27ad1f8” 0 […]
Posted on: Adobe Connect Support Blog

Monday, September 2, 2019
How to get back the Convert file option in meeting room if Close button is clicked unexpectedly
Issue Description: How to get back the Convert file option in a meeting room if Close button is clicked unexpectedly or without realization by the Host. This is needed for the content to be visible in the HTML client with Adobe Connect 10.5 version. Environment : Adobe Connect version 10.5 Adobe Connect Hosted/On-premise Solution : […]
Posted on: Adobe Connect Support Blog

Thursday, August 29, 2019
How to change settings in LWS
Objective: How to change settings in LWS Environment:? All Adobe Solution Licensing Website (LWS) Solution:? Log in to LWS at https://licensing.adobe.com?using your Adobe ID credentials. Click on Accounts tab and select Change Your Settings. Here you can edit your details like location, password, communication preferences, etc. Click on save once you have made the changes.
Posted on: Adobe Connect Support Blog

Wednesday, August 28, 2019
Receive an error – Meeting xxxxxxx failed and session manually closed by master server in the error.log
Problem Description: Receive an error – Meeting xxxxxxx failed and session manually closed by master server in the error.log Environment: Adobe Connect on-premise Adobe connect version 9.5 and above Solution: Stop Adobe connect service, Adobe Media Server and take a backup of Adobe connect database. Get the current rows and save the results: SELECT SA.* […]
Posted on: Adobe Connect Support Blog

Wednesday, June 26, 2019
Adobe Announces Adobe Connect 10.5
Adobe announced the next major version of Adobe Connect rolling out to customers this summer. Version 10.5 includes major improvements to document sharing in the HTML client with support for PowerPoint, PDF, video, audio, and more. The HTML client will also support hybrid custom pods.
Posted on: ConnectUsers.com

Tuesday, June 25, 2019
Announcing Adobe Connect 10.5
The upcoming release of Adobe Connect will be available this summer and adds support to the HTML client for PowerPoint, PDF, Video, Audio, custom apps and much more.
Posted on: Adobe Connect Blog

Thursday, March 7, 2019
Inductive and Deductive Learning, Choosing the Right Approach Within Your Virtual Classrooms
Dozens of instructional design theories exist, and choosing which one to put in to practice during a particular learning or development initiative within your organization can be a difficult decision. By broadening ones understanding of the unique benefits within these different approaches the more likely one is to employ the format that best stimulates their learners and is most likely to help them achieve their development goals.
Posted on: Adobe Connect Blog

Monday, January 28, 2019
Adobe Connect 2018 Partners of the Year
The Adobe Connect team is fortunate to have a strong partner community to help serve our shared customers. Each January, we take some time to recognize the partners who have gone above and beyond in the previous calendar year to provide exceptional experiences. Awards are handed out for each of three categories: North American Partner of the Year, International Partner of the Year, and Government Partner of the Year.
Posted on: Adobe Connect Blog

Friday, December 14, 2018
Adobe Products Inducted in to the 2018 Elearning Hall of Fame
Pushing the boundaries of what enterprises, governments, and universities can accomplish with virtual classrooms, learning management systems, and educational content is at the core of what Adobe?s digital learning solutions stand for. For over sixteen years these tools have helped teams foster cultures of continuous development with engaging digital experiences that are available exactly at the moment of need.
Posted on: Adobe Connect Blog

Friday, September 14, 2018
Adobe Announces the 2019 Release of Captivate
Posted on: ConnectUsers.com

Wednesday, June 15, 2016
Auto-generation of Closed Captions to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the auto-generation of closed captions that was available with Adobe Presenter 8, 9, 10 & 11 and Adobe Presenter Video Express 11. The auto-generation will continue to be live till Friday, July 15, 2016. Post July 15th, we will enable the ability for you to […]
Posted on: Adobe Presenter Blog

Friday, March 11, 2016
Adobe Presenter Video Express: The end of Green Screen
Guest Blog by: Steve Haskin, Principal & Chief Creator at?Industrial Strength Learning Take a look at the screenshot below. Take a good look at it. It looks simple, doesn?t it? Looks can be deceiving. While this might look like a really simple software program, it is most assuredly not. On this opening screen you can […]
Posted on: Adobe Presenter Blog

Tuesday, February 23, 2016
Learning Collaboration and Analytics Service in Presenter 9 and 10 to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the Learning Dashboard service that was available with Adobe Presenter 9 and Adobe Presenter 10. This service is not available with Adobe Presenter 11. If you have content deployed with analytics or collaboration enabled (using Adobe Presenter 9 or 10): – Your learners will still […]
Posted on: Adobe Presenter Blog

Thursday, February 11, 2016
Salesforce.com integration app now available
The integration app for Adobe Connect Events is now available in the salesforce.com app exchange.
Posted on: ConnectUsers.com