Adobe Connect User Community

Product News and Recent Blog Entries

Tuesday, October 3, 2017
The New Adobe Connect Central Homepage and Adobe Connect Application
With Adobe Connect 9.7 shipping later this month (you can find the date your account is scheduled to be upgraded here), I wanted to provide a short walkthrough of the two biggest features in the release. This new version of Adobe Connect features a completely redesigned homepage for customers that log in to Adobe Connect […]
Posted on: Adobe Connect Blog

Monday, September 25, 2017
Intermittent Adobe Connect Meeting Addin SSL Exception
Environment: Adobe Connect Hosted Accounts Issue: There is an emerging intermittent issue reported whereby the Adobe Connect Meeting addin and Meeting application disconnects the video stream during screen-sharing. The issue appears to be due to an SSL exception streaming RTMPS. Workaround: We have no reports of the issue from any customer allowing RTMP (not forcing […]
Posted on: Adobe Connect Support Blog

Wednesday, August 9, 2017
Unable to join Adobe Connect sessions in the Connect Add-in after September 9th, 2017.
Issue: On September 9th, 2017, a certificate within the Adobe Connect meeting code will expire. ?All Adobe Connect customers that join Connect sessions (Meeting, Seminars, Virtual Classrooms) using the Connect Add-in will be affected. ?This issue will impact all versions of Adobe Connect. What it looks like: Starting on the 9th of September, users without […]
Posted on: Adobe Connect Support Blog

Tuesday, August 8, 2017
How To Force a Version of the Connect Meeting Add-in for On-Premise Installations
This article is applicable only to Adobe Connect On-Premise (licensed) installations. ?This is not applicable to Adobe Connect Hosted or ACMS customers. If you require your Adobe Connect system to force a specific version of the Adobe Connect Meeting Add-in, please follow the steps below. First, take backup of?AddInInfo.xml from?<CONNECT_HOME>/appserv/common/AddInInfo.xml on all Adobe Connect application […]
Posted on: Adobe Connect Support Blog

Tuesday, August 8, 2017
Google Chrome 60 SSL Requirements
Issue: Google Chrome 60 users cannot share their microphone or camera On August 1st, 2017 Google will release Chrome 60 with increased security requirements to prevent camera/microphone sharing over a non-SSL connection. ?All the Adobe Connect hosted accounts will continue to work seamlessly. For on-premise and licensed installations, Adobe strongly recommends an update to use […]
Posted on: Adobe Connect Support Blog

Tuesday, July 25, 2017
Adobe Connect On Web Conferencing, Open Standards, and the End of the Flash Player
Today we announced, with the support of many of our technology partners including Apple, Facebook, Google, Microsoft, and Mozilla, that Adobe plans to end-of-life the Flash Player by the end of 2020. The significant progress that has been made on the open web in terms of standards, capabilities, and maturity makes us feel confident that they will ultimately provide a viable alternative for Flash content in the browser moving forward.
Posted on: Adobe Connect Blog

Monday, July 17, 2017
Improved Meeting Entry and Increased Adoption of Web Standards- New in Adobe Connect 9.7
Adobe Connect has been at the forefront of enabling impactful web collaboration for over fourteen years. Helping geographically dispersed teams, knowledge workers and educators spread information, gain new skills and complete complex tasks are core to what drives us to advance the product.
Posted on: Adobe Connect Blog

Friday, July 7, 2017
Adobe Connect Error creating new meetings post 9.6.1 upgrade **Please Select an item**
Environment : Adobe Connect 9.6 On Premise Cause : This may be noticed after an upgrade to Adobe Connect 9.6.1 on-premise solution. Some examples of the various symptoms that have been observed with this problem, Error creating new meeting rooms from the application : “Please select an item” Error moving users across system groups, “invalid […]
Posted on: Adobe Connect Support Blog

Thursday, April 27, 2017
Take the Guesswork out of Understanding Meeting Attendee?s Attentiveness- New in Adobe Connect 9.6
Have you ever wondered whether your content and presentation style are truly resonating with your audience during a virtual meeting, or is everyone just off writing emails and texting friends to make weekend plans? Our latest release, Adobe Connect 9.6, lets you take the guesswork out of these questions.
Posted on: Adobe Connect Blog

Wednesday, April 19, 2017
They Say the Best Things in Life are… Announcing Free Adobe Connect Meetings Accounts
We're thrilled to announce our newest free product offering ? Adobe Connect Meetings for three participants. Beginning today, customers can sign up and instantly receive an Adobe Connect Meeting room at no cost. These persistent virtual offices will empower you and your teams to increase deep collaboration and spur rapid productivity.
Posted on: Adobe Connect Blog

Wednesday, June 15, 2016
Auto-generation of Closed Captions to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the auto-generation of closed captions that was available with Adobe Presenter 8, 9, 10 & 11 and Adobe Presenter Video Express 11. The auto-generation will continue to be live till Friday, July 15, 2016. Post July 15th, we will enable the ability for you to […]
Posted on: Adobe Presenter Blog

Friday, March 11, 2016
Adobe Presenter Video Express: The end of Green Screen
Guest Blog by: Steve Haskin, Principal & Chief Creator at?Industrial Strength Learning Take a look at the screenshot below. Take a good look at it. It looks simple, doesn?t it? Looks can be deceiving. While this might look like a really simple software program, it is most assuredly not. On this opening screen you can […]
Posted on: Adobe Presenter Blog

Tuesday, February 23, 2016
Learning Collaboration and Analytics Service in Presenter 9 and 10 to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the Learning Dashboard service that was available with Adobe Presenter 9 and Adobe Presenter 10. This service is not available with Adobe Presenter 11. If you have content deployed with analytics or collaboration enabled (using Adobe Presenter 9 or 10): – Your learners will still […]
Posted on: Adobe Presenter Blog

Thursday, February 11, 2016
Salesforce.com integration app now available
The integration app for Adobe Connect Events is now available in the salesforce.com app exchange.
Posted on: ConnectUsers.com

Tuesday, December 8, 2015
All-new Adobe Presenter Video Express
This September saw the release of a standalone Adobe Presenter Video Express. This new app is easily the coolest tool for creating video e-learning modules, complete with quizzes, presenter heads, screen capture, videos, and more. So, when a tool is so chock-full of features, it?s got to be complicated and clunky, right? Wrong. Let?s see […]
Posted on: Adobe Presenter Blog

Monday, September 14, 2015
A Personal Video Studio is at your Fingertips with Adobe Presenter Video Express
Today Adobe released Adobe Presenter 11 andAdobe Presenter Video Express 11. Presenter Video Express is included with purchases of Adobe Presenter 11, but now you can subscribe toPresenter Video Express alone if you just want the video tool. In this post, I?ll tell you about both tools, describe what?s new, and share my favorite features. […]
Posted on: Adobe Presenter Blog