Adobe Connect User Community

Product News and Recent Blog Entries

Tuesday, February 23, 2021
Adobe Connect Support Blog Migration to Connect Users
The Adobe Connect Support Blog will be transitioning to the Adobe ConnectUsers site this week. The new domain name and suffix will be as follows: blogs.connectusers.com/connectsupport/ Some limited initial redirection is planned and all content will remain available after the transition to the new URLs although there will be some disruption during the transition. We […]
Posted on: Adobe Connect Support Blog

Wednesday, February 17, 2021
How to change the default Training status | Adobe Connect Training
OBJECTIVE: How to change the behavior of the filter in the home -> my trainings view. Set the filter item ?Not Taken? to?true?only not allowing the user to change the ?Not Taken? status. Like setting default Training Status parameters to: partial:false inProgress:false notTaken:true (always true, not changeable) complete:false failed:false ENVIRONMENT: Adobe connect On-premise 11 and above […]
Posted on: Adobe Connect Support Blog

Wednesday, February 17, 2021
Multiple entries created for the recording viewed by the users
ISSUE DESCRIPTION: Multiple entries created for the recording viewed by the users. User information is reflecting twice in recording reports. In first report it shows ‘Time Out’? and ‘Total Time Viewed (hh:mm:ss) but in second reports it shows blank. ENVIRONMENT: Adobe Connect Hosted/On-premise Adobe Connect version – 10.2 Adobe Connect Recording SOLUTION: This issue is […]
Posted on: Adobe Connect Support Blog

Wednesday, February 17, 2021
Cannot upload any custom pod (HTML compatible) to connect meeting room
ISSUE DESCRIPTION: Cannot upload any custom pod (HTML compatible) to connect meeting room which is launched via Browser/Connect app (Standard view) after upgrading to version 11.0.6 ENVIRONMENT: Adobe connect version: 11 onward Adobe connect meeting SOLUTION: Login to your Adobe connect account. Go to Administration> Account> More settings. Disable the option “Disable SWF upload”
Posted on: Adobe Connect Support Blog

Wednesday, February 17, 2021
When we try to open the meeting it shows white screen with error “Check our troubleshooting page for further assistance”
ISSUE DESCRIPTION: When we try to open the meeting in Adobe connect app it shows white screen with error “Check our troubleshooting page for further assistance” ENVIRONEMNT: Adobe connect version: 10.6.2 onward Adobe connect meeting SOLUTION: For Adobe Connect hosted/on-premise this issue is fixed in version 11.2. WORKAROUND: For Adobe connect On-premise/ACMS accounts follow these […]
Posted on: Adobe Connect Support Blog

Sunday, February 14, 2021
Adobe Connect 11.2 – Latest upgrade! What is under the hood?
Adobe Connect 11.2 upgrade is here. With this upgrade users can leverage a new, HTML based, native application for MacOS, multi-language native closed captioning and the new Standard View as a uniform user experience across all participants in a room. It also introduces state-of-the-art audio quality enhancements for desktop app and browser users.
Posted on: Adobe Connect Blog

Thursday, February 4, 2021
Secrets of Master Virtual Trainers: 5 Keys to Successful Virtual Classes
As an industry revered expert, there are not many who are as qualified as Cindy to reveal the secrets of a Master Virtual Facilitator that make virtual classroom experiences better. She usually begins her webinars by showcasing some of the practical advantages that the Adobe Connect UI offers in facilitating interaction.
Posted on: Adobe Connect Blog

Monday, February 1, 2021
New macOS application for Adobe Connect
A new macOS application for Adobe Connect is available which enables customers using a Mac to get the most out of Adobe Connect.
Posted on: Adobe Connect Blog

Wednesday, January 13, 2021
New macOS application for Adobe Connect now available
Posted on: ConnectUsers.com

Tuesday, December 15, 2020
Adobe Connect and Flash
As you?ve probably heard, Adobe Flash will reach its end of life (EOL) on December 31, 2020. In this post, I want to clarify what that means for Adobe Connect customers and outline our plans going forward. First, here?s what we?ve been doing to prepare for the transition: Launched the Adobe Connect desktop application – […]
Posted on: Adobe Connect Blog

Monday, December 7, 2020
Winner – THE Journal and Campus Technology 2020 New Product Award
The Journal and Campus Technology are two of the industry's leading media brands that traditionally host successful award events for product appreciation across multiple brands.
Posted on: Adobe Connect Blog

Tuesday, September 1, 2020
Adobe Announces Adobe Connect 11
Adobe has officially announced Adobe Connect 11 - a huge new release with a new user interface along with new features around accessibility, breakout rooms, and layouts.
Posted on: ConnectUsers.com

Wednesday, June 26, 2019
Adobe Announces Adobe Connect 10.5
Adobe announced the next major version of Adobe Connect rolling out to customers this summer. Version 10.5 includes major improvements to document sharing in the HTML client with support for PowerPoint, PDF, video, audio, and more. The HTML client will also support hybrid custom pods.
Posted on: ConnectUsers.com

Friday, September 14, 2018
Adobe Announces the 2019 Release of Captivate
Posted on: ConnectUsers.com

Wednesday, June 15, 2016
Auto-generation of Closed Captions to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the auto-generation of closed captions that was available with Adobe Presenter 8, 9, 10 & 11 and Adobe Presenter Video Express 11. The auto-generation will continue to be live till Friday, July 15, 2016. Post July 15th, we will enable the ability for you to […]
Posted on: Adobe Presenter Blog

Friday, March 11, 2016
Adobe Presenter Video Express: The end of Green Screen
Guest Blog by: Steve Haskin, Principal & Chief Creator at?Industrial Strength Learning Take a look at the screenshot below. Take a good look at it. It looks simple, doesn?t it? Looks can be deceiving. While this might look like a really simple software program, it is most assuredly not. On this opening screen you can […]
Posted on: Adobe Presenter Blog