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#1 2020-10-19 10:30:54
- tracyk69945870
Using integrated audio profiles in HTML.
I've set-up my HTML room with an audio profile so participants join using a conference line and not VOIP. When I log into the room, I don't see any place that allows me to dial-in using my conference settings. Has anyone else experienced this issue? Any ideas on how to resolve it? Thanks!!!
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#2 2020-10-19 15:05:53
- Jorma_at_CoSo
Re: Using integrated audio profiles in HTML.
I'm guessing this is the same issue that was discussed elsewhere, so I'll give the summary of the fix.
The issue seemed to be a matter of having the audio bridge properly tied to the meeting room. It seems like moving the room to a different folder (in Shared Meetings instead of My Meetings, I believe) resolved the issue.
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