Adobe Connect User Community

#1 2020-10-19 10:30:54


Using integrated audio profiles in HTML.

I've set-up my HTML room with an audio profile so participants join using a conference line and not VOIP.  When I log into the room, I don't see any place that allows me to dial-in using my conference settings.  Has anyone else experienced this issue?  Any ideas on how to resolve it?  Thanks!!!


#2 2020-10-19 15:05:53


Re: Using integrated audio profiles in HTML.

I'm guessing this is the same issue that was discussed elsewhere, so I'll give the summary of the fix.

The issue seemed to be a matter of having the audio bridge properly tied to the meeting room. It seems like moving the room to a different folder (in Shared Meetings instead of My Meetings, I believe) resolved the issue.


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