- Topics: Active | Unanswered
#1 2014-01-08 14:21:49
- Kylor - MeetingOne
Hello I have a client trying customize her meeting under the customization tab. When she changes the colors for each interface, uploads a logo and clicks apply, none of the customization changes in her meeting rooms. Does anyone have any ideas?
#2 2014-01-09 14:32:32
Is she making the changes while her room is active? The customization changes will only take affect after her session ends.
If that isn't it try a different browser or computer to access a new room and see if the changes are present. If they are not, then a call to support is likely in order.
#3 2018-11-02 14:33:25
Any update on this one?
I am running into a similar issue (Adobe Connect 10) - When i go to update the banner image in both Chrome and IE the image uploads and then resets to the base polygon image.
I have tried .bmp, .jpg and .png images all at the stated size of 2500*1800 with the same result.
#4 2018-11-02 16:49:44
I believe your issue is different and a known bug in 10.0. The banner image will likely be replaceable in 10.1.