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#1 2008-11-18 22:32:27
- **_hanet0423_**
Pls help solve an issue after upgrading to Connect pro 7 sp1
I finished to upgrade connect pro 7 to sp1. There is the following issue when I login to connect pro 7 by administrator user:
The action you attempted could not be completed. Please see details for reason:
Request Details:
============================
<actions mode="multiple">
<action name="common-info"/>
<action name="sco-shortcuts"/>
<action name="quota-threshold-info"/>
<action name="expiry-settings-info"/>
<action name="threshold-login-notif-info"/>
</actions> +
Response Details:
============================
<results>
<status code="invalid">
<invalid field="threshold-absolute" type="unavailable" subcode="no-such-item"/>
</status>
</results> +
Pls help me. Thanks a lot !
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#2 2008-11-19 10:16:56
- **_hanet0423_**
Re: Pls help solve an issue after upgrading to Connect pro 7 sp1
I just upgraded connect pro to v7 sp1 again. The issue happens again. I think there is a bug for upgrading.
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#3 2009-01-05 15:58:37
- **_jareddd_**
Re: Pls help solve an issue after upgrading to Connect pro 7 sp1
I'm seeing this error also.
Is there a solution for this issue?
These are the details.
Request Details:
============================
<actions mode="multiple">
<action name="common-info"/>
<action name="sco-shortcuts"/>
<action name="sco-info">
<param name="sco-id"/>
</action>
<action name="principal-info">
<param name="principal-id">20020</param>
</action>
<action name="sco-expanded-contents">
<param name="sco-id"/>
<param name="filter-type">tree</param>
<param name="filter-type">folder</param>
<param name="sort-name">desc</param>
</action>
</actions> +
Response Details:
============================
<results>
<status code="some-errors"/>
<result>
<status code="ok"/>
<common locale="en" time-zone-id="10">
<cookie>breeznurzv2m2cp6owsoa</cookie>
<date>2009-01-05T14:19:00.590-07:00</date>
<host>http://adbe-2k3-slc001.slc.thepei.local</host>
<local-host>adbe-2k3-slc001</local-host>
<admin-host>adbe-2k3-slc001.slc.thepei.local</admin-host>
<url>/api/xml?session=breeznurzv2m2cp6owsoa&ok=b4c0fac778bb49c86825616396b67f226b98553b</url>
<version>connect_701_r18</version>
<account account-id="7"/>
<user user-id="20020" type="user">
<name>Jared Stout</name>
<login>jstout@thepei.com</login>
</user>
<user-agent>Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5</user-agent>
</common>
</result>
<result>
<status code="ok"/>
<shortcuts>
<sco tree-id="20006" sco-id="20403" type="my-courses">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20003" sco-id="20013" type="shared-meeting-templates">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20004" sco-id="20405" type="my-meeting-templates">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20004" sco-id="20404" type="my-meetings">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20001" sco-id="20402" type="my-content">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20000" sco-id="20000" type="content">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20002" sco-id="20002" type="courses">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20001" sco-id="20001" type="user-content">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20003" sco-id="20003" type="meetings">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20004" sco-id="20004" type="user-meetings">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20005" sco-id="20005" type="account-custom">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
<sco tree-id="20006" sco-id="20006" type="user-courses">
<domain-name>http://adbe-2k3-slc001.slc.thepei.local</domain-name>
</sco>
</shortcuts>
</result>
<result>
<status code="invalid">
<invalid field="sco-id" type="id" subcode="format"/>
</status>
</result>
</results> +
Last edited by **_jareddd_** (2009-01-05 16:20:37)
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#4 2009-01-06 05:25:22
- **_santhony_**
Re: Pls help solve an issue after upgrading to Connect pro 7 sp1
Any additional errors showing in debug.log ?
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#5 2009-01-29 13:32:29
- **_jareddd_**
Re: Pls help solve an issue after upgrading to Connect pro 7 sp1
The solution to this issue was to contact support and get a new license file. Between the time that we had our original file (macromedia Breeze 5) they have made changes to the system that would cause a fresh install Adobe Connect 7.1 install not to work with that original license file.
Thanks Adobe Connect Support!
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