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#1 2015-05-20 14:33:48
- rodolfosiles
How to upgrade trial account and keep all presentations
I tried to upgrade my trial connect account to a paid account, but after doing the online process, the trial was not changed and a new account was created instead. I have a presentation in the trial account with many polls already setup and I wanted to avoid the effort to recreate them.
Any ideas?
Thx.
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#2 2015-05-20 15:39:36
- Jorma_at_CoSo
Re: How to upgrade trial account and keep all presentations
You can reach out to Adobe to see if they can convert your trial into a paid account, but I'm not sure that that is an option for the monthly accounts.
https://helpx.adobe.com/adobe-connect/c … pport.html
You can also reach out to an Adobe Connect Reseller as we can convert trial accounts to paid accounts. Feel free to ping me off forum at jorma[at]realeyesconnect.com if you would like.
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