- Topics: Active | Unanswered
#1 2014-01-21 14:35:09
- e-slinger
Absentee Emails - CC the Event Host?
Hello All,
I am setting up an event, and I have the system sending out "Sorry we missed you" emails to any registrants who do not show up for the event.
I would like to have the system send ME a copy of that email as well...but I have not yet figured out if that is possible. The settings/options for recipients do not seem to allow for it. It would make my life easier if they could.
Side note - my client, has opted to NOT auto load emails, so I am having the users self register as opposed to being invited.
Thoughts?
Connect 9.1 / Hosted.
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#2 2014-01-23 06:47:11
- Abhinav Arora
Re: Absentee Emails - CC the Event Host?
Hi e-slinger
You can add yourself as a BCC instead of CC b y going to the "Customize" setting in the "Email options" tab of an Event. Would that work fine for you?
Thank you
Abhinav
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#3 2014-01-24 08:19:17
- e-slinger
Re: Absentee Emails - CC the Event Host?
Thank you Abhinav,
That would work fine, except i do not see that as an option under the email options. I looked there before posting. Here is a list of what I see:
E-mail triggers: Drop down menu
Recipients: Non-editable field
Event date and time: Non-editable field
Send E-mail by: Non-editable field
Reply To: Drop down menu
Subject: {event-name}: Update-able field
Email Template: Drop down menu
Email Type: Non-editable
Where am I missing option to update the BCC fields?
Thank you,
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#4 2014-01-24 16:31:25
- Jorma_at_CoSo
Re: Absentee Emails - CC the Event Host?
I only see the BCC option in the invitation and registration pending emails.
Can this be added to the other email triggers?
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#5 2014-01-27 02:46:20
- Abhinav Arora
Re: Absentee Emails - CC the Event Host?
Hi e-slinger and Jorma
You guys are right. The option to add BCC is available only in the invitation and the registration pending emails.
e-slinger, I am sorry right now you will not be able to add any CC/BCC to the emails apart from invitation or registration.
Thank you
Abhinav
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