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#1 2011-09-22 23:14:45

**_ivarun_**

Need help

Hi

I am seeing two mouse pointers in the CP file after capturing. Looks annoying. May day! :(

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#2 2011-09-23 01:05:21

**_ivarun_**

Re: Need help

Hi

The Captivate version is 5.5 but even happens with 4.

The demo is being captured on a remotely connected machine (RDC). The application is a software running on a virtual machine (VMware) hosted on that remote machine.

Anybody?

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#3 2011-09-26 13:47:04

**_Jorma_at_RealEyes_**

Re: Need help

Can you hide either mouse path in captivate?

I suspect that one mouse pointer is part of the image captured from the screen of the computer you remoted into. You may need to install Captivate on the vm.

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#4 2011-09-27 00:52:57

**_ivarun_**

Re: Need help

You are right. There is actually one mouse in the sense that the second mouse is part of the background image.

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