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#1 2007-11-15 11:57:02
- **_MelissaFreundAO_**
Delay in playback of recording
With everything closed on my machine except the playback (recording) of a course we ran on Connect, I am getting a delay. My audio is about 2 slides ahead of the presentation.
I ran the connection test to check my speed. Here are the results:
Player Version: WIN 9,0,45,0
App-Server returned: code:ok, servers=rtmp://connect.audiologyonline.com:1935/_rtmp://localhost:8506/,rtmp://connect.audiologyonline.com:443/_rtmp://localhost:8506/,rtmp://connect.audiologyonline.com:80/_rtmp://localhost:8506/,rtmpt:external-host:443/_rtmpt://localhost:8506/,rtmpt:external-host:80/_rtmpt://localhost:8506/
FMS Server connected with protocol: rtmp
BW Test Results: = _ latency=35 msec, down=2021.2 kbit/s, up=758.1 kbit/s _
Add-in Installed
Add-in version:9,0,177,0
**Any suggestions? I am trying to actually capture the recording with Camtasia as well since we all know you can't put a Connect course on a CD as of yet. Recording with Camtasia is going great except this delay makes it look terrible.
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#2 2007-11-19 07:08:59
- cucadmin
Re: Delay in playback of recording
Hey MelissaFreundAO,
How were you recording audio? Were you using VoIP or integrated telephony or something else?
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#3 2007-11-19 08:09:15
- **_MelissaFreundAO_**
Re: Delay in playback of recording
Hi There - We were using VoIP - could that be the issue. We have Platnuim support with Adobe and I have contacted them already late last week but have yet to hear anything back from them.
Melissa
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