#1 2007-11-15 11:57:02

**_MelissaFreundAO_**

Delay in playback of recording

With everything closed on my machine except the playback (recording) of a course we ran on Connect, I am getting a delay. My audio is about 2 slides ahead of the presentation.

I ran the connection test to check my speed. Here  are the results:

Player Version: WIN 9,0,45,0

App-Server returned: code:ok, servers=rtmp://connect.audiologyonline.com:1935/_rtmp://localhost:8506/,rtmp://connect.audiologyonline.com:443/_rtmp://localhost:8506/,rtmp://connect.audiologyonline.com:80/_rtmp://localhost:8506/,rtmpt:external-host:443/_rtmpt://localhost:8506/,rtmpt:external-host:80/_rtmpt://localhost:8506/

FMS Server connected with protocol: rtmp

BW Test Results: = _ latency=35 msec, down=2021.2 kbit/s, up=758.1 kbit/s _

Add-in Installed

Add-in version:9,0,177,0

**Any suggestions? I am trying to actually capture the recording with Camtasia as well since we all know you can't put a Connect course on a CD as of yet. Recording with Camtasia is going great except this delay makes it look terrible.

cucadmin

Re: Delay in playback of recording

Hey MelissaFreundAO,

How were you recording audio?  Were you using VoIP or integrated telephony or something else?

**_MelissaFreundAO_**

Re: Delay in playback of recording

Hi There  - We were using VoIP - could that be the issue. We have Platnuim support with Adobe and I have contacted them already late last week but have yet to hear anything back from them.

Melissa