#1 2010-02-01 14:53:36

**_barbarabjr_**

Training and email messages

I created a Captivate 4 program on medicare - published to Adobe Connect PRO - When I set up as a new training program and assign users - the email notification does not appear in our Microsoft outlook.   We are using Microsoft outlook - have checked the junk mail and not there.

See below

Schedule: Once
Date Scheduled: 02/01/2010 12:59 PM   
Date Sent: 02/01/2010 1:00 PM   
Message
From: bjrichards@mdanderson.org
Recipients: Only to specific e-mail addresses.
Subject: You are enrolled in: {name}
Message Body:

Any help will be greatly appreciated.

**_Captiv8r_**

Re: Training and email messages

Are you saying that Captivate is sending (or should be) the E-Mail message? Or are you saying that Connect should be sending and isn't?

Cheers... Rick :)

**_barbarabjr_**

Re: Training and email messages

Connect should be sending to Outlook   - It looks like going through but not.

  User Training >  pas1 >  Patient Access Services
Curriculum Information | Training Catalog Settings | Manage Enrollees | Notifications | Reports
Pending Notifications | Sent Notifications

Subject   Schedule   Recipients   Date Scheduled   Date Sent   
  You are enrolled in: {name}   Once    All enrollees 01/21/2010 11:42 AM   01/21/2010 11:43 AM   
  You are enrolled in: {name}   Once    Only to specific e-mail addresses. 01/01/2001 12:00 AM   01/21/2010 12:02 PM   
  You are enrolled in: {name}   Once    Only to specific e-mail addresses. 01/01/2001 12:00 AM   01/21/2010 12:03 PM

**_Captiv8r_**

Re: Training and email messages

Sorry, I know Captivate is what you are uploading to Connect, but I might think this is something that is a Connect issue.

Today I was involved with a connect session where the course administrator thought teleconference information was being sent and it wasn't. Apparently it had something to do with the bit about needing an E-Mail address for users actually registered for the course. Maybe that's it?

Cheers... Rick :)