#1 2009-10-12 18:14:38

**_drcobb_**

Connect Pro Add-In for Enhanced Audio

I have two questions:

1.  I know the Connect Pro Add-In is required for anyone Hosting a meeting to ensure they can load files and share screens.  However, I recently noticed that the Connection diagnostic test is prompting you to download the Add-In.  I read somewhere that the Add-In is for "Enhanced Audio".  What is the best recommended practice for participants?  Should everyone load the Add-In?  Does their Audio depend upon it?

2.  With the recent change in URL domains, I discovered I needed to re-install the Add-In.  Is this common, and should I have all my user re-install this?

Thanks,

David

**_philip.roy_**

Re: Connect Pro Add-In for Enhanced Audio

Re 1....we've taken the attitude that we encourage all to install the add-in...it just keeps things simple in terms of getting ready for a meeting. Audio doesn't depend on it, but supposedly the add-in does improve performance (read it somewhere, can't remember where).

Phil

**_BCCAresearch_**

Re: Connect Pro Add-In for Enhanced Audio

I've found the addin to help with overall performance, however the enhanced audio has always caused our offices more trouble than it solves.