Adobe Connect User Community

Product News and Recent Blog Entries

Friday, February 17, 2017
Webcam video appears black or frozen in Adobe Connect meeting room
Issue : Webcam video appears black or frozen in Adobe Connect meeting room. Environment : Adobe Connect Hosted and on-premise Adobe Connect any version Cause: The Video resolution/frame rate being sent by the camera is higher than the supported limits in Connect meetings Resolution : Install the latest version of Connect add-in and make sure […]
Posted on: Adobe Connect Support Blog

Monday, February 6, 2017
The Adobe Connect Add-in crashes during meetings
Issue: The Adobe Connect Meeting Add-in crashes during Meetings. Environment:?Hosted and On-premise Connect deployments with clients running the Windows Connect Add-in Version 11.9.978.354. Cause: There was a bug in the Windows Adobe Connect Add-in (Version 11.9.978.354), some customers have reported add-in crashes in various versions of Windows. Resolution:?We have released a newer version of the […]
Posted on: Adobe Connect Support Blog

Tuesday, January 31, 2017
Mp4 recording generated offline appears distorted to some users
Issue : It has been observed that for some recordings created in Adobe Connect version 9.5.3 or higher, the online recording plays well however the Offline version shows distortions and degraded quality. Environment : Adobe Connect version 9.5.3 or higher Applies to offline recordings created on client side as Mp4 Cause : This has been […]
Posted on: Adobe Connect Support Blog

Friday, January 27, 2017
Connect Meeting Addin Download Error Occurs in a Meeting
Issue: Connect Meeting opens in the browser instead of the Addin and any attempts to use Addin features such as screen-sharing results in the following Addin download error: Environment: Connect clients running any version of Connect under restrictive group policy settings attempting to install the Connect Meeting Addin. Cause: There are numerous potential causes; a […]
Posted on: Adobe Connect Support Blog

Friday, January 27, 2017
Webcam video appears black in a Meeting and the microphone will not broadcast audio.
Issue Description : Webcam video appears black in a Meeting and the microphone will not broadcast audio. Environment : Adobe Connect Hosted and on-premise Adobe Connect any version Cause : Flash player security permissions not allowing the access to the client computer microphone or camera Resolution : Plugin the microphone to your computer Open your […]
Posted on: Adobe Connect Support Blog

Thursday, January 19, 2017
The University of Arizona Uses Adobe Connect to Promote Academic Achievement and Engagement
By finding more ways to deliver courses electronically, the University of Arizona (UA) broadens the reach of its educational opportunities. The UA currently offers nearly 70 undergraduate and graduate degree and certificate programs and its learning management system (LMS) holds more than 4,300 courses (15% of its total catalog) used by the university?s 19 colleges.
Posted on: Adobe Connect Blog

Thursday, December 15, 2016
Adobe Receives Highest Scores in Gartner Critical Capabilities for Web Conferencing report
Adobe is honored to receive the highest score for Webinars and Training use cases once again by Gartner in their recently released Critical Capabilities for Web Conferencing report. The Critical Capabilities report is a compliment to the Gartner Magic Quadrant report and is meant to highlight the strengths of vendors as it relates to the dominant web conferencing use cases.
Posted on: Adobe Connect Blog

Wednesday, December 7, 2016
Adobe Partners With U.S Military To Prepare Soldiers For Combat Missions
Posted by Mike Murtha, Adobe Department of Defense Solutions Engineer Adobe?s Connect software was?used in the Operation Blended Warrior exercise to help more than 50 participating industry vendors and military entities connect, communicate and collaborate at the world’s largest simulation and virtual reality conference in Orlando November 28-December 2. The Interservice/Industry Training, Simulation and Education […]
Posted on: Adobe in Government Blog

Tuesday, November 29, 2016
Phillips Healthcare Improves Patient Outcomes using Adobe Connect
When Phillips healthcare recognized the need to take their training programs online in order to reach more than 150,000 registered users in over 100 countries they turned to Adobe Connect. Our partnership with Phillips enables them to rapidly produce and distribute e-learning programs that focus on training professionals to use their advanced medical equipment across the globe.
Posted on: Adobe Connect Blog

Monday, November 14, 2016
A Comprehensive Checklist for Successful Virtual Events
The planning, production, and analysis of a large-scale program can be a grueling process. That being said, as with most large projects, breaking the requirements down in to manageable chunks is an important first step to helping ensure success.
Posted on: Adobe Connect Blog

Friday, November 11, 2016
Adobe Positioned as a Leader in Gartner?s Magic Quadrant for Web Conferencing Report 2016
Once again, Adobe has been named a leader in Gartner?s Magic Quadrant for Web Conferencing report. We believe our positioning in this report is evidence of our continued commitment to delivering an advanced, feature-rich web conferencing platform that provides best-in-class virtual meetings, training and webinars.
Posted on: Adobe Connect Blog

Wednesday, June 15, 2016
Auto-generation of Closed Captions to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the auto-generation of closed captions that was available with Adobe Presenter 8, 9, 10 & 11 and Adobe Presenter Video Express 11. The auto-generation will continue to be live till Friday, July 15, 2016. Post July 15th, we will enable the ability for you to […]
Posted on: Adobe Presenter Blog

Friday, March 11, 2016
Adobe Presenter Video Express: The end of Green Screen
Guest Blog by: Steve Haskin, Principal & Chief Creator at?Industrial Strength Learning Take a look at the screenshot below. Take a good look at it. It looks simple, doesn?t it? Looks can be deceiving. While this might look like a really simple software program, it is most assuredly not. On this opening screen you can […]
Posted on: Adobe Presenter Blog

Tuesday, February 23, 2016
Learning Collaboration and Analytics Service in Presenter 9 and 10 to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the Learning Dashboard service that was available with Adobe Presenter 9 and Adobe Presenter 10. This service is not available with Adobe Presenter 11. If you have content deployed with analytics or collaboration enabled (using Adobe Presenter 9 or 10): – Your learners will still […]
Posted on: Adobe Presenter Blog

Thursday, February 11, 2016
Salesforce.com integration app now available
The integration app for Adobe Connect Events is now available in the salesforce.com app exchange.
Posted on: ConnectUsers.com

Tuesday, December 8, 2015
All-new Adobe Presenter Video Express
This September saw the release of a standalone Adobe Presenter Video Express. This new app is easily the coolest tool for creating video e-learning modules, complete with quizzes, presenter heads, screen capture, videos, and more. So, when a tool is so chock-full of features, it?s got to be complicated and clunky, right? Wrong. Let?s see […]
Posted on: Adobe Presenter Blog