Adobe Connect User Community

Product News and Recent Blog Entries

Friday, December 2, 2016
Error Converting PowerPoint upload to Connect
Note: This applies only to on-premise server Connect fresh installations of version 9.5. Hosted, ACMS and Managed ISP clients are unaffected. After a fresh installation of a Connect server You may see the following generic error message when uploading a PowerPoint file to Connect: This error message will appear in the debug.log file: Conversion failed […]
Posted on: Adobe Connect Support Blog

Friday, December 2, 2016
Connect Meeting will not Open in Chrome
Upon updating Chrome, you will see a new option for enabling Flash. The version depicted here is 54.0.2840.99 m. In this screen capture below, it is just updated and ready to relaunch to enable the new version: After the update, go to: chrome://settings/content and enable the Flash radio button: By setting this, Connect Meeting will […]
Posted on: Adobe Connect Support Blog

Tuesday, November 29, 2016
Phillips Healthcare Improves Patient Outcomes using Adobe Connect
When Phillips healthcare recognized the need to take their training programs online in order to reach more than 150,000 registered users in over 100 countries they turned to Adobe Connect. Our partnership with Phillips enables them to rapidly produce and distribute e-learning programs that focus on training professionals to use their advanced medical equipment across the globe.
Posted on: Adobe Connect Blog

Monday, November 14, 2016
A Comprehensive Checklist for Successful Virtual Events
The planning, production, and analysis of a large-scale program can be a grueling process. That being said, as with most large projects, breaking the requirements down in to manageable chunks is an important first step to helping ensure success.
Posted on: Adobe Connect Blog

Friday, November 11, 2016
Caracas Time Zone Setting Prevents Creation of New Meeting
If a Meeting hosts set the Caracas time zone setting in their Adobe Connect profile in Connect 9.5.7, they will be unable to create new Connect meeting rooms. See the workflow below: Edit “My Profile” to the Caracas time zone: Attempt to create a new Meeting room: The result is the error page: “Not Found” […]
Posted on: Adobe Connect Support Blog

Friday, November 11, 2016
Connect Multitenancy Login Page Shows Multiple Accounts
Adobe Connect hosted accounts on the adobeconnect.com domain are multitenancy as the adobeconnect.com domain is shared by many different corporations, schools, government agencies, etc.? Currently there are 15 clusters distributed in data-centers globally supporting the adobeconnect.com domain. While it is uncommon, a single hosted client may have more than one account on the same hosted […]
Posted on: Adobe Connect Support Blog

Friday, November 11, 2016
Adobe Positioned as a Leader in Gartner?s Magic Quadrant for Web Conferencing Report 2016
Once again, Adobe has been named a leader in Gartner?s Magic Quadrant for Web Conferencing report. We believe our positioning in this report is evidence of our continued commitment to delivering an advanced, feature-rich web conferencing platform that provides best-in-class virtual meetings, training and webinars.
Posted on: Adobe Connect Blog

Wednesday, November 9, 2016
Firefox & Safari on MAC with Flash Player 23.0.0.205 cannot load Connect pages on 9.5.7
Due to an accessibility conflict in Adobe Flash Player 23.0.0.205, MAC clients trying to access pages in the Connect web application will not show the entire page when they login.?The screen will look similar to the screen shot below. The Connect engineering?team has?a fix and they are working on a?patch to apply to the?current hosted […]
Posted on: Adobe Connect Support Blog

Tuesday, November 8, 2016
Employee Experience Design in the Era of Work Life Integration
There?s no denying it: where we work is changing, how we work is changing, and when we work is changing. Adobe Connect?s focus on enabling asynchronous collaboration experiences helps the modern employee effectively overcome these challenges. You may be asking yourself what exactly does it mean to work asynchronously? The explanation is relatively simple, with the main point being that simultaneous presence of an entire team need not be a prerequisite to deep collaboration.
Posted on: Adobe Connect Blog

Monday, October 31, 2016
Connecting Creative Leaders to Transform Digital Marketing
Part of SoDA?s mission is to help digital agencies, production companies, and niche digital experts share knowledge and best practices. One technology SoDA uses to unite members from its 110 participating organizations in 40 countries is Adobe Connect.
Posted on: Adobe Connect Blog

Wednesday, June 15, 2016
Auto-generation of Closed Captions to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the auto-generation of closed captions that was available with Adobe Presenter 8, 9, 10 & 11 and Adobe Presenter Video Express 11. The auto-generation will continue to be live till Friday, July 15, 2016. Post July 15th, we will enable the ability for you to […]
Posted on: Adobe Presenter Blog

Friday, March 11, 2016
Adobe Presenter Video Express: The end of Green Screen
Guest Blog by: Steve Haskin, Principal & Chief Creator at?Industrial Strength Learning Take a look at the screenshot below. Take a good look at it. It looks simple, doesn?t it? Looks can be deceiving. While this might look like a really simple software program, it is most assuredly not. On this opening screen you can […]
Posted on: Adobe Presenter Blog

Tuesday, February 23, 2016
Learning Collaboration and Analytics Service in Presenter 9 and 10 to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the Learning Dashboard service that was available with Adobe Presenter 9 and Adobe Presenter 10. This service is not available with Adobe Presenter 11. If you have content deployed with analytics or collaboration enabled (using Adobe Presenter 9 or 10): – Your learners will still […]
Posted on: Adobe Presenter Blog

Thursday, February 11, 2016
Salesforce.com integration app now available
The integration app for Adobe Connect Events is now available in the salesforce.com app exchange.
Posted on: ConnectUsers.com

Tuesday, December 8, 2015
All-new Adobe Presenter Video Express
This September saw the release of a standalone Adobe Presenter Video Express. This new app is easily the coolest tool for creating video e-learning modules, complete with quizzes, presenter heads, screen capture, videos, and more. So, when a tool is so chock-full of features, it?s got to be complicated and clunky, right? Wrong. Let?s see […]
Posted on: Adobe Presenter Blog

Monday, September 14, 2015
A Personal Video Studio is at your Fingertips with Adobe Presenter Video Express
Today Adobe released Adobe Presenter 11 andAdobe Presenter Video Express 11. Presenter Video Express is included with purchases of Adobe Presenter 11, but now you can subscribe toPresenter Video Express alone if you just want the video tool. In this post, I?ll tell you about both tools, describe what?s new, and share my favorite features. […]
Posted on: Adobe Presenter Blog