#1 2023-03-31 07:02:27

jchesh

Corrupted screenshare in browser sessions

We're having an issue where browser sessions of a meeting see corruption of a screenshared PowerPoint presentation intermittently, usually lasting between 10 and 20 seconds before the output reverts to displaying correctly. The corruption appears as a mass of multi-coloured pixels over part of the share pod which don't seem to be related to the content.

This only occurs in browser sessions, and we have tried Chrome and Edge so far which are both affected.

Has anyone else had this issue and found a cause?

Last edited by jchesh (2023-03-31 07:03:42)