#1 2009-11-18 09:03:54

**_pfhnyc_**

Adobe Connectaddin and MAC 10.6.2

Is anyone using the adobe connectaddin - and upgraded to MAC 10.6.2???

Two of us have this version and the connectaddin does not work anymore.
If I delete it - then getting to the conference room works find but installing again - it get's stuck when trying to enter the conference room.

It is the latest version of Adobe connectaddin - unless there is a newer one in the last week.

Help!

Thanks
Paul

alistairlee

Re: Adobe Connectaddin and MAC 10.6.2

Hey Paul,

I'm using 10.6.2 with no problems so far.  There was a new add-in made available on November 2nd (though I didn't have problems with the previous add-in either).  You can grab it here:
http://www.adobe.com/support/connect/updaters.html

Thanks,
Alistair

**_pfhnyc_**

Re: Adobe Connectaddin and MAC 10.6.2

Hi,
Well, this is very odd.
Today it is working again. The user was able to get in and I re-installed the add in - and it works now.

It started on about the 15th and I downloaded the new add-in at that time. Still didn't work.
I can only speak for two computers which have MAC OS - one of them mine.

So I am still at a loss - if it wasn't the add-in then ???

I'm wondering if there was something on the Connect pro server - but I don't have access to that - and why would it only effect the mac users?? -- i have a request in to find out if there have been any changes on the server.

Any thought's are welcome.
I'm concerned that it will reappear.

Thanks
Paul