#1 2009-02-23 05:41:19

**_kunoFM_**

Problem with the reports page

When I open the reports-page in admin-view, i get an error like this:

Request Details: 
============================  
<actions mode="multiple">
  <action name="report-dw-query">
    <param name="xml-query">&lt;connect-reporting-query&gt;
  &lt;report name="cost-center-report"&gt;
    &lt;select name="cost-center-id"/&gt;
    &lt;select name="cost-center-name"/&gt;
    &lt;select name="cost-center-description"/&gt;
  &lt;/report&gt;
&lt;/connect-reporting-query&gt;</param>
  </action>
</actions> + 

Response Details:  
============================  
<results>
  <status code="invalid">
    <invalid field="account-id" type="unavailable" subcode="no-such-item"/>
  </status>
</results> +

This is the only place this happens and no reports are available.
Any ideas out there?

Kuno

**_jamkad_**

Re: Problem with the reports page

We have same problem.

With sp1 no errors, but after upgrading to sp2 we get that error.

Last edited by **_jamkad_** (2009-02-25 17:26:56)

**_jamkad_**

Re: Problem with the reports page

access.log shows this error

"GET http://connect.domain.fi:8443/admin/reportManager?account-id=7"    0    34/9    0
2009-02-26    08:33:30    "Value account-id is a unknown in the system."    -    INVALID_NO_SUCH_ITEM    W    A    User1 {user-id=21235, cookie=breezm444kmhx5ecr8vsg, account-id=7, ip=127.0.0.1}    "POST http://connect.domain.fi:8443/api/xml?session=breezm444kmhx5ecr8vsg&ok=fb54ba7dd427f81671409b5ca2767ee4612f767d"    0    22/5    0

**_jasonheffner_**

Re: Problem with the reports page

I'm getting the exact same error running SQL 2005 SP2 on the reports screen. I heard SQL 2005 SP3 has it's own unique problems too at login..

I got this from UoM who is on SQL 2005 SP3

Request Details:
============================ <actions mode="multiple">
<action name="common-info"/>
<action name="sco-shortcuts"/>
<action name="quota-threshold-info"/>
<action name="expiry-settings-info"/>
<action name="threshold-login-notif-info"/>
</actions> +

Response Details: ============================ <results>
<status code="invalid">
<invalid field="threshold-absolute" type="unavailable" subcode="no-such-item"/>
</status>
</results> +

**_connectguy_**

Re: Problem with the reports page

Hi Folks,

It looks like you might be running into the following problem. 
http://www.adobe.com/go/kb408728

Please respond to let me know if that resolved it or not?

**_jasonheffner_**

Re: Problem with the reports page

That fixes the reports problem.

Jason