#1 2020-12-02 07:14:22

camilla_ticmediaart

Adobe Connect 11 - app standard view during recordings playback issue

Good morning everyone

Recently we switched our default webinar interface to standard view.
We have some issues with the recordings playback in the AC app since. During the playback, if the user puts a sharing pod in fullscreen mode, all the lower part of the video is hidden by the playbar (see following image).

This doesn't occur when the AC app is in the classic view, since there's no overlapping between pods and the playbar there.

In our webinars we teach about different software interfaces and functionalities, and often there are several toolbars in the lower part of the screen. We really need the playback video to be fully visible.

Is there a way we can make the playbar disappear during the playback?

Otherwise, we would be forced to switch back to classic view, which honestly is less attractive from an from an aesthetic point of view.

Thank you very much for the support and ideas!
Camilla

Last edited by camilla_ticmediaart (2020-12-02 07:17:05)