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#1 2018-01-19 08:51:18

KIS

Course Reports - by Answer - No usable download data - What happened?

I have often used the downloading of participant answers as a gauge of question effectiveness  and clarity,  and used open comment box to collect participant feedback from users.

Now I get NO information.  Adobe still tracks how many people got which question right or wrong, but I can no longer view or download open comments.  This has become useless?
Where did it go.

The new release seems to have caused many issues, not resolved any.

I use Articulate to create courses. Always have since 2009.  Our company supports the IE11 browser only!

Am I suddenly doing something wrong here, or is this yet another problem caused by the most recent upgrade?

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#2 2018-01-22 11:59:02

Jorma_at_CoSo

Re: Course Reports - by Answer - No usable download data - What happened?

Contact Adobe Support to see why this may have changed. https://helpx.adobe.com/adobe-connect/c … pport.html  Others may benefit from what you learn, so please share any information you get.

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