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#1 2016-01-08 13:36:24
- jbussey
Adobe Connect - Report Filters not showing 2015
Trying to run year-end reports for 2015, but only 2016 and beyond is available in the drop down. It won't allow me to use the filters to narrow the data for only 2015.
Any ideas?
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#2 2016-01-08 13:42:31
- Jorma_at_CoSo
Re: Adobe Connect - Report Filters not showing 2015
Where are you trying to run reports (there are a lot of places to pull reports from Connect)? I've kicked around a little, but can't find anything that limits my reporting to 2016.
**Update**
Just found it. Looking at the Report Filters option in available in any of the reports not in the Reports tab. The Reports Tab will still allow you to browse back before 2016.
This appears to be a bug in Connect 9.5, as I checked on a Connect 9.4 server and there is the ability to pull reports from 2015 and earlier.
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#3 2016-01-08 13:55:56
- jbussey
Re: Adobe Connect - Report Filters not showing 2015
Ok. Thank you. I know that it used to work.
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#4 2016-01-08 17:01:16
- Jorma_at_CoSo
Re: Adobe Connect - Report Filters not showing 2015
You can call support and let them know you have the issue, but I believe they understand the issue is across all 9.5 accounts.
Bug number is CONN-4082531, if you need to talk to Support about it.
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