#1 2015-11-30 21:20:56

Bhanu

Adobe Connect Meeting Voice Distortion

Hello All,
I am using Adobe connect for online meeting with my team members. We tested it on Multiple platforms and the incoming and outgoing voice quality was superb.
From past few weeks, I am using it on my laptop for the meeting and team members are complaining that my voice sounds like Darth Vader (it seems to be ghostly voice). I myself checked this issue through the Audio set up wizard and I hear the same voice. 
In early analysis, I assumed it was network issue due to which there are distortion in my voice. But, after upgrading the network issue still the problem persists.

I am using Lenovo Z50 laptop with Windows 10. The voice of my team members is clear and crisp. We have tested it on Android device, iPhone 5 and 6, Mac Book, Windows 7 and Windows 10. It works fine for all but only causing problem on my side.

The inbuilt mic, external mic works fine with Google+, Skype and other IM's.

I have also checked old posts from 2012 where people complained about the same, but those solutions are not working here. Please help me resolve this issue.

Thanks