#1 2015-07-21 03:33:28

cuc1437467402

Customizing Central not save Top Links Text color.

Hi all,
we are trying to change the top links text color in Customize Central, however, Adobe Connect does not save the change. Has anyone else feels the same?

We are working with Adobe Connect 9.3 and higher.

Last edited by cuc1437467402 (2015-07-21 03:36:38)

Jorma_at_CoSo

Re: Customizing Central not save Top Links Text color.

After making the changes, you may need to clear your browser cache or check in another browser. Once your browser lets go of the old page settings, you should see the new colors.

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CoSo Cloud
Adobe Certified Instructor

mgalan

Re: Customizing Central not save Top Links Text color.

Hi, problem is not caching data. Adobe Connect really does not save the field value Top Links Text in Central Customize options. It's a bug?

Our platform:
-Windows 2012 64 bits.
-MSSQlServer 2012.
-Adobe Connect version.txt:
      package=9.3.1.77.20141009.1285625
      installer=9.3.1.60.20141006.1285626
      fmg=9.3.1.0.58.20141007.1277120
      fms=9.3.1.0.58.20141007.1277120
      presenter=9.3.1.0.58.20141007.1277120
      cps=9.3.1.70.20141009.1286772
      mssql=9.3.1.0.58.20141007.12771203
      teleintercall=9.3.1.2.20140807.1279850
      telearkadin=9.3.1.1.20140729.1277120
      telepremierena=9.3.1.1.20140729.1277120
      telepremiereemea=9.3.1.1.20140729.1277120
      cpshelp=9.3.1.7.20140909.1284191
      addins=9.3.1.0.60.20141007.1277120
      dbscripts=9.3.1.4.20141006.1286700
      teleavaya=9.3.1.2.20140822.1281813
      telecisco=9.3.1.1.20140729.1277120
      telemeetingone=9.3.1.1.20140729.1277120
      telephonyservice=9.3.1.1.20140729.1277120
      CQ-Events-App=9.3.1.5.20140829.1282551
      CQServer=cq-quickstart-5.5.0-20120220.jar
      tomcat=7.0.52.0
      tomcat64=7.0.52.0
      source_fmg=2.0.1.19_8x8
      source_fms=4_0_3_4065
      patch=CPS_9.3.1c_9.3.1.70_9.3.1.73
      patch=telephony_9.3.1c_9.3.1d
      patch=CPS_931_941
      patch=CPS_9.4.2_9.4.2_1_9.4.2_36
      patch=telephony_9.4.1_9.4.2

Last edited by mgalan (2015-07-22 01:54:40)

Jorma_at_CoSo

Re: Customizing Central not save Top Links Text color.

I suppose it could be, you can reach out to Adobe Support at 800-945-9120 and ask or you can look through the release notes to see if it is listed there: https://helpx.adobe.com/adobe-connect/c … notes.html

My last suggestion comes from personal experience. Did you click the Apply button after changing the Top Links Text color? I know that button can require a scroll down on some monitors, and I have cursed Connect plenty of times before realizing that I didn't actually save my changes.

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CoSo Cloud
Adobe Certified Instructor

mgalan

Re: Customizing Central not save Top Links Text color.

Thanks Jorma, we're going to contact with Adobe Support.