Adobe Connect User Community
Menu

#1 2014-02-25 10:32:36

RichC

Course reports by user - all enrollees are added (on premise install)

Connect 9.1.2

When you add a group of enrollees to a training course these immediately appear in the course user report as "not taken".

In the past (previous Connect version) enrollees only appeared when they had accessed the training. The user guide also states that they should only appear in the report when they have accessed the training.

This issue causes the user report to be much larger than it initially needs to be and causes the report page to be very slow to load.

Has anyone else seen this issue and is there a solution??

Thanks in advance!

Offline

#2 2014-02-25 10:53:39

Jorma_at_CoSo

Re: Course reports by user - all enrollees are added (on premise install)

This was an enhancement with version 9.0 (maybe 8.0 or 8.5? I don't recall). Without including those who have not taken the course, the report made it hard to identify those individuals who needed followup or additional support to take the course. The only way this information could be seen previously was by pulling the by user report and the registration list and then comparing the two.

I don't believe there is a way to filter out the individuals in the report by status.

Offline

#3 2014-02-25 11:37:00

RichC

Re: Course reports by user - all enrollees are added (on premise install)

OK - thanks for the update.

This isn't great if you are not able to filter this data especially if you have a large number of enrollees (we have 20000+ for some mandatory online learning content).

The report filters are extremely basic :(

Offline

Board footer