#1 2012-09-11 08:28:45

**_davidroethler_**

Videos have Strange Stripes in Adobe Connect 9

Has anybody already seen vertical stripes in videos in Adobe Connect?
http://goo.gl/yoTx7
Can anything be done regarding this?

**_rikard.stenberg_**

Re: Videos have Strange Stripes in Adobe Connect 9

Yes, we are seeing this quite a lot since last Friday and the update up to Connect 9:
   http://tinyurl.com/8djmn4x

We have not found any way of working our way around the problem, let's hope for a quick bug fix from Adobe...
/Rikard, Wezupport

**_mvasic1_**

Re: Videos have Strange Stripes in Adobe Connect 9

Yep, same problem here with Connect 9 clean install.

**_jasques_**

Re: Videos have Strange Stripes in Adobe Connect 9

Hello, unfortunately we have the same problem on our hosted connect 9 system.

**_Eric_Engelmann_**

Re: Videos have Strange Stripes in Adobe Connect 9

Doesn't look like an artifact, so I'll guess it's a watermark. Can you create/force a watermark of your own?

Last edited by **_Eric_Engelmann_** (2012-09-25 08:48:36)

**_snikhil_**

Re: Videos have Strange Stripes in Adobe Connect 9

Hi jasques,

What is the Flash Player version you using? or the issue coming in Add-in ?
May be try to change the video pod size and check if the issue resolved by this.

**_rikard.stenberg_**

Re: Videos have Strange Stripes in Adobe Connect 9

I can add to this that making the video pod larger fixes the problem. Could be hard to do in larger meetings though where say 15/20 people are sending video...

Let's hope for a quick fix from Adobe....

/Rikard
Wezupport, specialists in Adobe Connect and remote support

**_abarora_**

Re: Videos have Strange Stripes in Adobe Connect 9

Hi which camera model are you guys using?