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#1 2009-07-06 14:02:43

**_jasonheffner_**

Error for some users under SP3

Has anyone run into this error with some of their users when logging into the Home screen?

Request Details:
============================
<actions mode="multiple">
<action name="sco-info">
<param name="sco-id">49205</param>
</action>
<action name="custom-fields">
<param name="sco-id">49205</param>
<param name="sort-display-seq">asc</param>
<param name="filter-object-type">object-type-meeting</par am>
<param name="filter-object-type">object-type-read-only</ param>
</action>
<action name="telephony-adaptor-list">
<param name="sco-id">49205</param>
</action>
<action name="report-active-meetings">
<param name="sco-id">49205</param>
</action>
</actions> +


Response Details:
============================
<results>
<status code="some-errors"/>
<result>
<status code="ok"/>
<sco account-id="7" disabled="" display-seq="0" folder-id="41822" icon="meeting" lang="en" max-retries="" sco-id="49205" source-s
co-id="10014" type="meeting" version="2">
<date-begin>2008-08-06T15:45:00.000-04:00</date-b egin>
<date-created>2008-08-06T15:45:55.477-04:00</date -created>
<date-end>2008-08-06T16:45:00.000-04:00</date-end >
<date-modified>2008-08-07T14:55:08.337-04:00</dat e-modified>
<name>Premiere Global Test Call</name>
<url-path>/r42654223/</url-path>
<telephony-adapt or>com.macromedia.breeze_ext.premiere.gateway.PTek Gateway</telephony-adaptor>
<telephony-adaptor-arc hive>com.macromedia.breeze_ext.premiere.gateway.PT ekGateway</telephony-adaptor-archive>
<update-linked-item>true</update-linked-item>
<x-tel-premiere-user-id>XXXXXXX</x-tel-premiere-u ser-id>
<x-tel-premiere-password>XXXXXXXXXXXXX</x-tel-premiere-password>
<x-tel-premiere-conference-id>XXXXXXX</x-tel-prem iere-conference-id>
<x-tel-premiere-conference-num ber>XXXXXXX</x-tel-premiere-conference-numb er>
<x-tel-premiere-moderator-code>XXXXXX</x-tel- premiere-moderator-code>
<x-tel-premiere-participa nt-code>XXXXXXX</x-tel-premiere-participant-code>
</sco>
<source-sco>
<source-sco account-id="7" disabled="" display-seq="0" folder-id="10013" icon="meeting" lang="en" max-retries="" sco-id="10014"
source-sco-id="-8888" type="meeting" version="0">
<date-created>2006-06-20T16:12:12.430-04:00</date -created>
<date-modified>2008-11-04T16:42:16.873-05:00</dat e-modified>
<name>Default Meeting Template</name>
<url-path>/r43521813/</url-path>
</source-sco>
</source-sco>
</result>
<result>
<status code="ok"/>
<custom-fields>
<field permission-id="manage" object-type="object-type-meeting" field-id="x-tel-conference-number" account-id="7" display-seq="
1" field-type="text" is-primary="true" is-required="false">
<name>Conference Number(s)</name>
</field>
<field permission-id="manage" object-type="object-type-meeting" field-id="x-tel-participant-code" account-id="7" display-seq="2
" field-type="text" is-primary="true" is-required="false">
<name>Participant Code</name>
</field>
<field permission-id="manage" object-type="object-type-meeting" field-id="x-tel-moderator-code" account-id="7" display-seq="3"
field-type="text" is-primary="true" is-required="false">
<name>Moderator Code</name>
</field>
<field permission-id="manage" object-type="object-type-meeting" field-id="x-tel-meetingone-conference-id" account-id="7" displa
y-seq="4" field-type="text" is-primary="false" is-required="false">
<name>MeetingOne Conference Room Number</name>
</field>
<field permission-id="manage" object-type="object-type-meeting" field-id="x-tel-meetingone-conference-number" account-id="7" di
splay-seq="5" field-type="text" is-primary="false" is-required="false">
<name>MeetingOne Access Numbers</name>
</field>
<field permission-id="manage" object-type="object-type-meeting" field-id="x-tel-meetingone-host-pin" account-id="7" display-seq
="6" field-type="text" is-primary="false" is-required="false">
<name>Host Access Code</name>
</field>
<field permission-id="manage" object-type="object-type-meeting" field-id="x-tel-meetingone-participant-code" account-id="7" dis
play-seq="7" field-type="text" is-primary="false" is-required="false">
<name>Participant Access Code</name>
</field>
</custom-fields>
</result>
<result>
<status code="internal-error">
<exception>org.jdom.IllegalDataException: The data "null" is not legal for a JDOM attribute: A null is not a legal XML value.

at org.jdom.Attribute.setValue(Attribute.java:366)

at org.jdom.Attribute.&lt;init&gt;(Attribute.java:11 4)

at org.jdom.Attribute.&lt;init&gt;(Attribute.java:13 3)

at org.jdom.Element.setAttribute(Element.java:1582)

at com.macromedia.breeze.telephony.TelephonyManager$ AdaptorList.execute(TelephonyManager.java:2409)

a t com.macromedia.airspeed.ActionHandler.executeOrQu eue(ActionHandler.java:138)

at com.macromedia.airspeed.ActionDispatcher.dispatch (ActionDispatcher.java:361)

at com.macromedia.airspeed.servlet.XMLHandler.execAc tionList(XMLHandler.java:351)

at com.macromedia.airspeed.servlet.XMLHandler.servic e(XMLHandler.java:171)

at com.macromedia.airspeed.servlet.BaseServlet.servi ce(BaseServlet.java:300)

at javax.servlet.http.HttpServlet.service(HttpServle t.java:853)

at jrun.servlet.ServletInvoker.invoke(ServletInvoker .java:106)

at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvo kerChain.java:42)

at jrun.servlet.JRunRequestDispatcher.invoke(JRunReq uestDispatcher.java:286)

at jrun.servlet.ServletEngineService.dispatch(Servle tEngineService.java:543)

at jrun.servlet.http.WebService.invokeRunnable(WebSe rvice.java:172)

at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeR unnable(ThreadPool.java:428)

at jrunx.scheduler.WorkerThread.run(WorkerThread.jav a:66)</exception>
<exception>com.macromedia.airspeed.StatusExceptio n$InternalError: &lt;status code="internal-error"/&gt;

at com.macromedia.airspeed.ActionDispatcher.dispatch (ActionDispatcher.java:381)

at com.macromedia.airspeed.servlet.XMLHandler.execAc tionList(XMLHandler.java:351)

at com.macromedia.airspeed.servlet.XMLHandler.servic e(XMLHandler.java:171)

at com.macromedia.airspeed.servlet.BaseServlet.servi ce(BaseServlet.java:300)

at javax.servlet.http.HttpServlet.service(HttpServle t.java:853)

at jrun.servlet.ServletInvoker.invoke(ServletInvoker .java:106)

at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvo kerChain.java:42)

at jrun.servlet.JRunRequestDispatcher.invoke(JRunReq uestDispatcher.java:286)

at jrun.servlet.ServletEngineService.dispatch(Servle tEngineService.java:543)

at jrun.servlet.http.WebService.invokeRunnable(WebSe rvice.java:172)

at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeR unnable(ThreadPool.java:428)

at jrunx.scheduler.WorkerThread.run(WorkerThread.jav a:66)

Caused by: org.jdom.IllegalDataException: The data "null" is not legal for a JDOM attribute: A null is not a legal XML value.

at org.jdom.Attribute.setValue(Attribute.java:366)

at org.jdom.Attribute.&lt;init&gt;(Attribute.java:11 4)

at org.jdom.Attribute.&lt;init&gt;(Attribute.java:13 3)

at org.jdom.Element.setAttribute(Element.java:1582)

at com.macromedia.breeze.telephony.TelephonyManager$ AdaptorList.execute(TelephonyManager.java:2409)

a t com.macromedia.airspeed.ActionHandler.executeOrQu eue(ActionHandler.java:138)

at com.macromedia.airspeed.ActionDispatcher.dispatch (ActionDispatcher.java:361)

... 11 more</exception>
</status>
</result>
</results> +

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#2 2009-07-06 14:58:53

**_jcooper9099_**

Re: Error for some users under SP3

It's a Jrun error telling you that a null value is not expected for some type of telephony adaptor field which should contain data.

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#3 2009-07-06 15:07:32

**_jasonheffner_**

Re: Error for some users under SP3

Thanks..  that may give me a chance to figure where the problem is.

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#4 2009-07-15 09:20:19

**_mbezerra_**

Re: Error for some users under SP3

Me too, Has anyone run into this error with some of their users when logging into the Home screen? My error Details:

Request Details:
============================ 
<actions mode="multiple">
  <action name="report-my-meetings">
    <param name="sort-date-begin">desc</param>
    <param name="filter-expired"/>
    <param name="include-user-count">false</param>
    <param name="filter-like-name"/>
    <order-by name="sort-date-begin"/>
    <orientation order="descending"/>
  </action>
</actions> +


Response Details: 
============================ 
<results>
  <status code="some-errors"/>
  <result>
    <status code="ok"/>
    <common locale="pt-br" time-zone-id="65">
      <cookie>breez4t5owrvfdsdsie8r</cookie>
      <date>2009-07-15T11:00:59.230-03:00</date>
      <host>http://connect.faap.br</host>
      <local-host>fsww4</local-host>
      <admin-host>connect.faap.br</admin-host>
      <url>/api/xml?session=breez4t5owrvfdsdsie8r&amp;ok=1461282917943b767d02fd9d0efa98bf00544be0</url>
      <version>connect_703_r25</version>
      <account account-id="7"/>
      <user user-id="29910" type="external-user">
        <name>Mateus Bezerra</name>
        <login>MBezerra</login>
      </user>
      <user-agent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; InfoPath.2)</user-agent>
    </common>
  </result>
  <result>
    <status code="ok"/>
    <shortcuts>
      <sco tree-id="20003" sco-id="20013" type="shared-meeting-templates">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20002" sco-id="24387" type="my-meeting-templates">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20002" sco-id="24386" type="my-meetings">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20005" sco-id="24385" type="my-content">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20006" sco-id="20006" type="content">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20004" sco-id="20004" type="courses">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20005" sco-id="20005" type="user-content">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20003" sco-id="20003" type="meetings">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20002" sco-id="20002" type="user-meetings">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20001" sco-id="20001" type="account-custom">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
      <sco tree-id="20000" sco-id="20000" type="user-courses">
        <domain-name>http://connect.faap.br</domain-name>
      </sco>
    </shortcuts>
  </result>
  <result>
    <status code="invalid">
      <invalid field="sco-id" type="id" subcode="format"/>
    </status>
  </result>
</results> +

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#5 2009-07-21 09:41:02

**_connectguy_**

Re: Error for some users under SP3

mbezzera,

Yours is different than jheffner's.  I believe yours is a problem with your license. 
Please call Adaobe Support and have your serial key handy.  They can update your license and you can reapply it which should solve this issue. 

Thanks,
Brad

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#6 2010-11-01 19:37:45

**_venkatak_**

Re: Error for some users under SP3

Hi

Is there any when the user is created or registered in connect pro database.

Thank you

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#7 2010-11-03 09:25:44

**_jasonheffner_**

Re: Error for some users under SP3

This was an old problem and actually got fixed by editing the version.txt file

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