#1 2013-11-18 04:06:07

Eva

Seminar room: Invitation/Participants-Management

Hello,
since Adobe Connec 9.1, I am experiancing difficulties with the participants management in the seminar rooms. (This is ONLY concerning the license-type of seminar rooms - not meeting or training).

In 9.0 it was possible, to create a Seminar Room, add participants and send an invitation to all participants.
In 9.1 it seems, that there is no correct invitation anymore. The participants are still connected to the seminar _room_.  If you open the invitation tab in the seminar _Session_, you can click on “send e-mail” but it only opens an e-mail, with yourself as receiver… hm… how do you invite the participants for your seminar then?

When you create a Seminar _Room_, you get led through the process of A) creating a Room, B) adding attendees, C) creating an invitation(!). The invitation also get’s sent, but _before_ you had the chance of creating a Seminar _Session_. So Connect  doesn’t know when your Session will be and puts in the date of the room creation. Also, you cannot send an invitation from the seminar _Room_ after having created it (only while creating). Which makes no sense.

After having created the room, you can create a session. After that you have no possibility to invite your attendees anymore. Which again, makes no sense.

Does anyone know a way of sending an invitation to the participants with the correct date and time from the session? Is this a bug that will be taken care of?

Thank you
Eva

snikhil

Re: Seminar room: Invitation/Participants-Management

Hi Eva,

In 9.1 when you have created a seminar session there is an option "Invitations" on seminar session page clicking on which opens up your default mail client and then you can send out the invitations to the required people.

agree this is a bug :"When you create a Seminar _Room_, you get led through the process of A) creating a Room, B) adding attendees, C) creating an invitation(!). The invitation also get’s sent, but _before_ you had the chance of creating a Seminar _Session_. So Connect  doesn’t know when your Session will be and puts in the date of the room creation. Also, you cannot send an invitation from the seminar _Room_ after having created it (only while creating). Which makes no sense. "

currently as a workaround you can click on "Do not send invitations"  in invitation tab on seminar page while creating seminars in order to avoid the invitation being sent out .

Hope this info helps!!

thanks
Nikhil

---

Thanks
snikhil

Eva

Re: Seminar room: Invitation/Participants-Management

Thank you Nikhil,

for everybody experiencing the same problem: to get the list of participants we are using this API:

https://URL/api/xml?action=report-event-participants-complete-information&sco-id=XXX

instead of XXX insert the SCO-ID of the room.
Still, this is not the easyest way to invite participants. I hope this will get fixed.

Thanks
Eva