#1 2013-11-14 08:23:48

Alsodenn

Video: since update there are grey bars right and left

Hi!

Since the new connect update (hosted) we have grey bars right and left in the video. We have testet various cameras but we have always this grey bars. In 4:3 mode the bars are thinner.

Is this a bug or can I do something about it?

Thank you for your help!

rpathak

Re: Video: since update there are grey bars right and left

Hi,

This is expected behavior. In widescreen (16:9) video mode with grid-view, if a camera doesn't support 16:9 aspect-ratio then its video gets grey bars (pillar boxing) on either sides.
Please refer to the help doc: http://help.adobe.com/en_US/connect/9.0 … -7ffd.html

Thanks & regards,
Rakesh