#1 2013-07-25 11:09:40

coyenator

Change a "named host"

I've goofed.  We have 6 named hosts for our organization and last week I added two additional hosts that I should have not added. I caught it and then deleted them but the system is still recognizing them and indicating we are over our limit. BUT when I check "users and groups" the two I added and deleted are not listed.  I'm not sure what to do next. I've checked the help files to no avail.  Anyone else done this (and willing to confess - she says with a smile) and have a solution or suggestion?

Kevin

Re: Change a "named host"

If you drilled into the Meeting Hosts group, does it show the correct amount of users that should be licensed?

coyenator

Re: Change a "named host"

Hi Kevin,

Strangely, when I go to the Meeting Host Group the correct number of users are listed but I keep getting the warning as if the other two are still somehow in the system?

Kevin

Re: Change a "named host"

I see, if it's only a warning that you are seeing, and want to hide this message; the option is under Administration > Account > Notifications.  Sounds like you need to modify the threshold for Total Meeting Hosts

Let me know if I'm off base.