#1 2012-09-16 11:37:45

**_jasques_**

Strange dots on camera pod

We are having some strange artifacts showing on session recordings, overlaid on camera image are dots visible to participants but not for the host. Thsi problem is not visible inside skype or google hangouts.

Tried on IE9 and Firefox, computer is Toshiba satellite A660-13q with the newest Add-in

**_rikard.stenberg_**

Re: Strange dots on camera pod

This seems to be a bug/issue with Connect 9, you can make the video pod bigger and then the problem goes away. Besides that I can only hope for a quick fix from Adobe...

/Rikard
Wezupport, specialists in Adobe Connect and remote support

**_alsodenn_**

Re: Strange dots on camera pod

I have the same problem!

Any solutions yet?

"you can make the video pod bigger and then the problem goes away"
-> That doesn't help!

**_rikard.stenberg_**

Re: Strange dots on camera pod

"you can make the video pod bigger and then the problem goes away"
-> That doesn't help!

I have seen that this helps quite often actually, but some times when there are a lot of people sending video one just cannot make the video pod large enough for the stripes/bars to go away. But it might not work in all situations.

Let's hope for a Flash based fix, waiting for a new version of Connect might take a while...

/Rikard
Wezupport, specialists in Adobe Connect and remote support

**_andykay_**

Re: Strange dots on camera pod

Moving this one to the top as we have just been upgraded to Connect 9.  We ran a webinar yesterday and had no problems (we were using VOIP for the audio), but today doing some testing with the phone audio bridge which we have just added to our account and the little bars suddenly appeared.

So is this connected with the audio phone bridge connection or were we just lucky yesterday?

**_SanjayConnect_**

Re: Strange dots on camera pod

This is being addressed in new Add-in in 9.0.2 patch release planned for January. If Add-in specific functionality is not needed then run meeting in browser and problem will not happen.

**_SanjayConnect_**

Re: Strange dots on camera pod

This is being addressed in new Add-in in 9.0.2 patch release planned for January. If Add-in specific functionality is not needed then run meeting in browser and problem will not happen.