#1 2010-08-23 15:33:44

**_scalvin_**

Unable to configure after install

I am working on migrating/upgrading our AC 7.0 sp3 on a 2003 server to 2008 R2 AC 7.5 sp1.  After I install 7.5 and connect it to a restored data base I get the following error and am unable to continue with the migration/upgrade to 7.5 sp1

2010-08-23    13:24:21    "Meeting 689326 failed and session manually closed by master server."    MEETING    MEETING_FAIL_CLEANUP    E    S    -    "-"    -    -    -
2010-08-23    13:24:21    "Meeting 691710 failed and session manually closed by master server."    MEETING    MEETING_FAIL_CLEANUP    E    S    -    "-"    -    -    -
2010-08-23    13:24:21    "Meeting 691710 failed and session manually closed by master server."    MEETING    MEETING_FAIL_CLEANUP    E    S    -    "-"    -    -    -
2010-08-23    13:24:21    "Meeting 691710 failed and session manually closed by master server."    MEETING    MEETING_FAIL_CLEANUP    E    S    -    "-"    -    -    -
2010-08-23    13:24:21    "Meeting 691710 failed and session manually closed by master server."    MEETING    MEETING_FAIL_CLEANUP    E    S    -    "-"    -    -    -
2010-08-23    13:24:21    "Meeting 694938 failed and session manually closed by master server."    MEETING    MEETING_FAIL_CLEANUP    E    S    -    "-"    -    -    -
2010-08-23    13:25:46    "Start up error: java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind."    START_UP    START_UP_ERROR    E    S    -    "-"    -    -    -
2010-08-23    13:25:48    "Health check failed due to server expiry (expiry date=2010-08-23T13:25:47.520-07:00, current time=2010-08-23T13:25:48.920-07:00)."    PLATFORM_FRAMEWORK    SERVER_EXPIRED    C    S    -    "-"    -    -    -

This happens on an 7.0sp3 install and 7.5.  If I have a fresh install and upgrade it to 7.5 sp1 then  I can connect it to the restored db and copy the content folder over and start my services successfully.  The issue now is all my content is being deleted within a matter of minutes. 7.5 installer package is 

package=7.5.0.3.20091201.1.609069
installer=7.5.0.0.20091126.1.608072

7.5sp1

package=7.5.1.0.226.20100512.670451
installer=7.5.1.0.389.20100512.670320

Last edited by **_scalvin_** (2010-08-23 15:34:40)

**_wr_**

Re: Unable to configure after install

possibly another bad installer? suggest downloading again from Adobe and check.

the latest working 7.5 sp1 will be

package=7.5.1.1.229.20100602.666959
installer=7.5.1.0.392.20100602.678127

**_jasonheffner_**

Re: Unable to configure after install

There were several issues with 7.5sp1.. I'd suggest always upgrading on a test environment first.