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#1 2010-03-16 05:32:17

**_iku_**

Dial-out restrictions

Hi,

When we connect ACP meeting with an Audio Bridge from an official audio provider, every participant in the meeting gets a pop-up asking him if he would like to dial-out to himself.

This sometimes confuses participants, as they do not know if they should dial-out or keep their ongoing dial-in session.
Additionally it has a potential to increase our costs as dial-in is much cheaper than dial-out internationally.

We should be able to choose in advance whether we would like participants to have the dial-out feature or not. And in any case, it should not automatically pop-up, but be available at a push of a button or something similar.

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#2 2010-03-16 14:41:33

**_mrock66_**

Re: Dial-out restrictions

Hi there, i havent had a chance yet, but if you have the time to test, try doing the following;

In telephony-capabilities.xml use the following settings;
host=false and participant=false

Again, i would make a backup before playing with this, i'll give it a shot once i get some time! :)  Good luck

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#3 2010-03-16 16:22:25

**_iku_**

Re: Dial-out restrictions

mrock66 wrote:

In telephony-capabilities.xml use the following settings;
host=false and participant=false

We're on a hosted service so we have no control over these settings. And I could not find something similar under the administrative tools on the website.

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