#1 2009-10-26 15:33:12

**_joaodill_**

Error 42001 in Presenter.

The following error was presented by Adobe Presenter in its latest version and upgrade (7.0.5).

42001 Error

**_catholicon_**

Re: Error 42001 in Presenter.

but there was a call DllRegisterServer failed, such as code 0x80070005.

A quick google for DllRegisterServer and 0x80070005 tells that its access denied error. That means that registering PpsUplo.dll is not getting successful because the registry settings are not getting set (some kind of permission issue).

While I don't know the exact reason or registry entries to look for. For the starters, you can try using regmon or some other such program to see which registry entries are being accessed by 'regsvr32 PpsUplo.dll'. You should easily be able to spot the problem entry.
Next thing would be to open up regedit and check out the scrupulous entry.

HTH.

**_Freerainbow_**

Re: Error 42001 in Presenter.

My team sees this error every time there is a new release of Captivate. I know, they're both produced by Adobe, but Captivate clobbers the dll registry with every new release. What we have done as a workaround is to have our IT guys, who are building the wrapper around the installation, check to see if Adobe Presenter is installed on the PC. If so, we have them re-install Adobe Presenter after running the Captivate installation. Unfortunately with the latest Adobe Presenter fiasco (and all of the subsequent fixes), this is a little messy.

If you don't have a wrapper, you'll just have to have the user re-install Presenter manually.

All the best. (PS. This problem has been going on for at least 4 years, as I have been using Presenter). Very annoying.

**_Roho_**

Re: Error 42001 in Presenter.

All the best. (PS. This problem has been going on for at least 4 years, as I have been using Presenter). Very annoying.

i'm still continuing to stumble at various errors.. but thanks  for the information provided :) will take it into account :)

Last edited by **_Roho_** (2011-09-12 05:13:00)

**_joes_**

Re: Error 42001 in Presenter.

Thanks catholicon, your solution worked fine ;)

Last edited by **_joes_** (2011-11-15 17:20:07)