#1 2009-09-11 14:02:09

**_CCWWW_**

Adobe add-in

We just added a patch to the server.  Now it is asking to reinstall the Acobat Connect add-in for enhanced audio.  My question is does the add-in go with the computer, or does it need to be reinstalled to every "room" I open on a computer.  So, do I need to reinstall once, or in every virtural room?

Thanks,

**_nicktoone_**

Re: Adobe add-in

Hi,

The add-in only needs to be installed once on each computer.

Once installed, you will not be prompted again no matter how many meetings you access.

Thanks!
Nick.

**_BCCAresearch_**

Re: Adobe add-in

It needs to be installed once per user per machine. If you have two users logging into the same machine they will both need to install the add-in. You will want to keep the first party cookie it creates as well to avoid having to re-install every time you clear out your browser's cookies.

**_BCCAresearch_**

Re: Adobe add-in

Try using Opera 9 or 10 as your browser for Connect Meetings. It gives you the option of accepting or rejecting both first and third party cookies. It's also a lot faster of a browser than FF or IE and not nearly as resource hunger. We use it on Win 2k machines and it preforms quite well.