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#1 2018-02-07 13:15:12

mrheasfca

Email Notifications Not Being Sent

Hoping someone has some advice...we've had a couple of webinars where the email reminders haven't been sent. The event setup is done correctly, and we've confirmed by looking at the reports that emails haven't been sent.

Any suggestions or similar experience with resolutions are greatly appreciated.

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#2 2018-02-20 16:58:26

Jorma_at_Elpis

Re: Email Notifications Not Being Sent

The default event reminders are hard coded to send out to Invited Users. Most people want reminders to go to Registered Users. To change this you'll need to use one of the 4 custom triggers and set up the reminder to be sent out as desired.

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#3 2018-05-30 14:53:53

mrheasfca

Re: Email Notifications Not Being Sent

Thanks, Jorma.

Will take a look at those settings.

Michael

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