#1 2017-04-26 11:57:29

blofquist

Registered users can't access recordings

We recorded a webinar and sent out the meeting room link so registered users could access the recordings and other content we provided. Users are able to get into the meeting room however, when they try to click a web link to view another recording and select Browse To they are receiving an error message that they are not authorized. It says they do not have permission to access this item and provides the Adobe Connect support page.

blofquist

Re: Registered users can't access recordings

Figured out my own question. Turns out the Access Setting to the content was set to Private and not Public...