#1 2009-06-25 12:07:40

**_forbes_k_**

Recorded meeting suddenly does not work

Hello,

A few weeks ago we tried to upgrade our external server to SSL. It was not playing nicely with older material so we took it off. Now, I have a recorded meeting that just won't play. Yesterday, I deleted the Cache, closed the window and when I opened it--everything worked fine. Today, the meeting won't play agian. It hangs at the "Connecting" part of the process. Of the hundreds of recorded meetings we have, this is the only one (so far) we are unable to play. Is there any hope of recovering it? [Of course, it has to be one of the more important and widely used recorded meetings we have that is corrupted.]

Thanks!

Kim

**_michael_**

Re: Recorded meeting suddenly does not work

I would suggest running the debug-version of the add-in (search for info on mms.cfg i believe), and see if the recording is hanging while trying to find a particular piece of content.  9 times out of 10, a recording suddenly stopping to work like this is related to a piece of content used in the recording being deleted/removed/disappearing.