#1 2009-01-07 11:19:04

**_ngriesbaum_**

A student cannot continue a training course

When doing a course, a student got a blocked screen due possibly due to a network problem.
He restarted his PC, logged-in again, clicked the "Contuinue" button to continue the course. Then a blank screen appeared, not possible to continue the course.
He logged-in on another PC, same problem.

How can I "reset" this user, suh he is able to re-start this course ?

Nico

**_CBButler_**

Re: A student cannot continue a training course

If you go into his transcript, you should be able to "reset" it for that item (Training, click on course, click on reports, click on By User)

**_ngriesbaum_**

Re: A student cannot continue a training course

Thanks CBButler - Issue resolved.