#1 2016-02-19 19:58:22

Coolarj10

Screen Share issues when using more than 2 monitors

Hi all,

When I initiate a meeting and my browser plug-in activates Adobe Connect (via the latest version of Google Chrome or Microsoft Edge)..

and then click "Share My Screen", a dialogue pops up asking me to select which screen to share. I have a 3 monitor setup:

Primary Monitor: My laptop screen (Surface Pro 4)
Second Monitor: 24" Dell Monitor
Third Monitor: 24" Dell Monitor

However, the picture preview that shows each monitor is all messed up. The second monitor only shows the right 1/3rd of my monitor, and the 3rd monitor shows the entire 3rd monitor + the missing portion of the 2nd monitor. Here's an image so you can see what I mean:

If I unplug one monitor so I'm using a dual monitor setup (laptop screen + 24" monitor), the screen sharing works normally. However, in a 3 monitor setup, Screen sharing does not work as intended.

Please advise. Is this a bug that needs to be fixed, or is there something I can do?

Thanks in advance!
-Arjun