#1 2015-12-02 15:06:48

anhyzer

Old recordings are broken

I'm opening a ticket with Adobe but thought I'd see if others are seeing this issue...

We recently upgraded our on-prem Connect environment to Connect 9.5 and have now discovered that any recording created before 5/11/2011 (the day we upgraded to Connect 8) no longer plays back. These recordings hang at the "Loading" screen. We've had Breeze/Connect for 10 years so we have a lot of old recordings.

Does anyone else have some old recordings they can test? Or was this maybe a documented issues with upgrading to 9.5 and I missed it?

Thanks.
--Chris

anhyzer

Re: Old recordings are broken

This is fixed with patch 9.5.1b (https://helpx.adobe.com/adobe-connect/k … tches.html)

Jorma_at_CoSo

Re: Old recordings are broken

Thanks for following up!

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CoSo Cloud
Adobe Certified Instructor