Hi,

I ran the Adobe Connect Diagnostic test and everything checks out fine (flash version, connection speed, add-in test).  Nevertheless when sharing my screen, I have a roughly 5 second delay between what I see on my screen and what other participants see. The delay can be as high as 10 seconds at times. Because I am trying to use Connect to demo a web-based application, the delay makes it nearly unusable for this purpose. I have participated in demos where other users are sharing their screen and the delay isn't noticeable. 

When running a speakeasy or time warner speed test from same machine from which I am hosting the meeting, my download speed is roughly 230 mbps and my upload speed is 23 mbps. Reducing the screen share quality to medium from standard cuts the delay by one second and participants start to see some pixelation. 

As a test, I ran a screen share session via a competitor's web meeting product and there was almost no delay. So the problem is isolated to Adobe Connect. Any ideas on how I might fix this?

Thanks

Last edited by twayne (2016-10-04 13:03:45)