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#1 2014-11-07 12:50:00

Vasya

Terrible bug in Adobe Connect AddOn

Adobe Connect Addon has a bug. When creating FVL-file the audio track behind the speech audio music files, so in the copy the music which was played during the webinar, superimposed on the speech of the speaker. When playing online this bug is absent. This is a bug in Adobe Connect Addon. How to fix it?

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#2 2014-11-07 18:01:17

Jorma_at_CoSo

Re: Terrible bug in Adobe Connect AddOn

Vasya,

I'm sorry to hear that you are having an issue with the Make FLV function of the recordings. I recommend that you:

A) Contact Adobe Support regarding your issue. They can be reached at 800-945-9120 in North America. If you need to contact them from elsewhere in the world, I'd recommend you start here, http://helpx.adobe.com/adobe-connect/co … pport.html

B) Ensure you have the latest Add-in, http://www.adobe.com/support/connect/do … ates.html, and try creating the FLV version on another comptuer to help eliminate the computer as having something that is causing the issue.

C) Stop flaming about it across multiple forum threads. The other threads you have posted on are about different recording issues/requests. Doing so only causes frustration and confusion among other users trying to get answers. One post is enough to get your point across and any help from those users on the forum, if they have any advice to give.

You stated that when playing back via Connect none of the bugs present themselves, so this issue is related to the Make FLV function, not the meeting recordings as far as I can tell. If I have misinterperted what your issue is, feel free to clarify further.

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#3 2014-11-07 19:01:50

Vasya

Re: Terrible bug in Adobe Connect AddOn

Yes, the Make FLV function doesn't work correct. I have the latest version of Adobe Connect Addin.

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