#1 2023-08-08 07:16:57

ConnectDB

Adobe Connect Update pop-up (client part)

Hello everyone,

Recently there was a new Adobe Connect (desktop app for client) released, and now every advisor & attendee is getting notifications when trying to join the meeting. Not everyone is happy with these notifications and there seems to be no way to turn them off (i.e. block certain URL, make some changes on server side or etc.).

Although I did manage to find a solution (https://community.adobe.com/t5/connect-discussions/block-quot-update-application-quot-popup-connect-11/m-p/11466119) for me problem, but seems it does not work.

Perhaps someone knows a solution?

Andrew Chemey

Re: Adobe Connect Update pop-up (client part)

There are two different "pop-ups". One is a What's New in [C12]; and another is the A new version of the Connect App is available. If you never want to prompt users for the Connect App, because it's pushed in your on-premise environment, the instructions are here: https://blogs.connectusers.com/connectsupport/adobe-connect-meeting-application-update-suppression-for-on-premise-deployments/