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Tue, June 19, 2018

New tutorials

Creating a Self-Service Course Certificate
This tutorial walks through the process of creating a certificate for an Adobe Connect course.
Ian Justin, GetConnect
Level: Intermediate

Latest News

Tuesday, June 12, 2018
Enable microphone access on Windows 10 for Adobe Connect meeting
ISSUE DESCRIPTION: How to enable microphone access on Windows 10 for Adobe Connect meeting ENVIRONMENT: Adobe Connect Hosted Adobe Connect On-premise RESOLUTION: To enable?microphone access on Windows 10 for Adobe Connect meeting, follow the steps mentioned below: Type settings on Cortana of Windows 10. Click on ‘Privacy‘. Click on ‘Microphone‘> Allow the application to use […]
Posted on: Adobe Connect Support Blog

Wednesday, June 6, 2018
Flash Player 30 on some Windows 10 clients prevents the Lightning Application Installation and File Share pod Uploads
Flash Player 30 is rolling out into production on Thursday June 7th. There are two issues that are currently under scrutiny by both the Connect and Flash Player engineering teams that affect select builds of Windows 10 clients: While we? cannot reproduce these issues on Windows 10 RS4 [win10_171134.48], we can on Windows 10 build […]
Posted on: Adobe Connect Support Blog

Tuesday, June 5, 2018
Remote Edge Server Intermittently Hangs or Freezes
Remote Connect Edge servers occasionally freeze and require a restart of the AMSHttpCache.exe or FMSHTTPCache.exe process (depending on the version of the Edge server).Restarting the Edge AMS or FMS services will also recover the functionality. There are two approaches to this problem. One is to set up a scheduled service to restart the Edge and […]
Posted on: Adobe Connect Support Blog

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