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Adobe Connect Webinars

Oveview Adobe Connect 9.5

A great webinar requires much more than delivering the perfect live session. There are registration sites to setup, campaigns needed to promote the event, an engaging live session to worry about, follow-ups to create

Resources for Adobe Connect 9.5

Quickstart Guide for Webinars
This document walks through the new features included in Adobe Connect 9.5

Event Readiness Guide
This document walks through the new features included in Adobe Connect 9.5

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ONLINE EVENT
Connect with the Connectionist's on Adobe Connect
Thu, April 25, 2019


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New tutorials

Using Emoticons in Chat with Adobe Connect
Learn how to add emoticons to Adobe Connect chat pods in both the HTML and desktop clients.
Peter Ryce, Connectionist
Level: Beginner

Using Live Video Sources in Adobe Connect
Learn how to use a production video feed in an Adobe Connect room
Nick Hippe, Solution Consultant
Level: Intermediate

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Latest News

Monday, April 22, 2019
Participants cannot launch the meeting in HTML client. It gets stuck on “We’re preparing the meeting room”
ISSUE DESCRIPTION: Participants could not enter the seminar room opened with HTML client as it gets stuck on ?preparing the room?. ENVIRONMENT: Adobe Connect Hosted Version- 10.1 REASON FOR THIS BEHAVIOR: This was discovered as a BUG after upgrading to Adobe Connect 10.1. SOLUTION: This issue is fixed post upgrading to Adobe Connect 10.2. ADDITIONAL […]
Posted on: Adobe Connect Support Blog

Monday, April 22, 2019
Receive an error- “Not Found” when user tries to reset the password | Adobe Connect
ISSUE DESCRIPTION: Receive an error- “Not Found” when user tries to reset the password. ENVIRONMENT: Adobe Connect on-premise Adobe connect 9.5.3 REASON FOR THIS BEHAVIOR:?CONFIG-SUPPORT-ADMIN-NAME is from Console page of Adobe connect SOLUTION: Check the debug.log for error: [04-01 06:43:40,998] https-8443-2 (INFO) [****************dqrfu:127.0.0.1] GET https://connect.xxxx.org/admin/administration/user/principal/info/reset-password?account-id=7&email=xxxxx.xxxxxxx@xxxxxxxx.org&login=E1716174&principal-id=342134&OWASP_CSRFTOKEN=b1f0505effe24b3f01f0c4d4efa436d1e490eac1086c2a4b6b2aea176a6afedc … [04-01 06:43:41,016] https-8443-2 (INFO) 4ms spid:103 com.adobe.connect.dal.PrincipalDAL.updateUserPasswordKeyByPrincipal(“mrmgqyowo8bo”,”342134″) [04-01 06:43:41,027] […]
Posted on: Adobe Connect Support Blog

Monday, April 22, 2019
Adobe Connect ~ What are the supported languages ?
Objective:?How many languages are supported by Adobe Connect. Environment: Adobe Connect? Hosted Adobe Connect On-premise Solution: Adobe Connect software includes support for the following languages: Brazilian Portuguese Chinese Simplified Dutch English French German Italian Japanese Korean Russian Spanish Turkish. Additional information: Refer to the following link for Adobe Connect technical specifications:?https://helpx.adobe.com/in/adobe-connect/tech-specs.html
Posted on: Adobe Connect Support Blog

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