New tutorials
Creating a Self-Service Course Certificate
This tutorial walks through the process of creating a certificate for an Adobe Connect course.
Ian Justin, GetConnect
Level: Intermediate
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Saturday, June 30, 2018
How to make your custom meeting template as default template
Problem Statement:?How to make?your custom meeting template, selected as default template on creating new meeting rooms. Environment: This article is applicable only to?Adobe Connect On-Premise (licensed) installations. This is?not applicable?to Adobe Connect Hosted customers. Solution: First, take a backup of sco_edit.xsl?from?<CONNECT_HOME>/appserv/apps/meeting/sco_edit.xsl?on Adobe Connect server. Next, follow the steps:- Create a new meeting using default meeting […]
Posted on: Adobe Connect Support Blog
Friday, June 29, 2018
Help under Adobe Connect account redirects to webpage where we encounter an error-404
ISSUE DESCRIPTION:?Help under Adobe Connect account redirects to a webpage where we encounter an error-404. ENVIRONMENT: Adobe Connect Hosted/On-premise Adobe Connect version: 9.7.5 and above REASON BEHIND THIS BEHAVIOR: We have recently discovered a new bug with 9.8 which happened due to Help page URL – https://help.adobe.com/en_US/connect/9.0/using/topics.html?was not available. SOLUTION: This […]
Posted on: Adobe Connect Support Blog
Friday, June 29, 2018
Get an error-Network connectivity was lost upon sharing screen | Adobe connect
ISSUE DESCRIPTION: User encounters an error Network connectivity was lost only while sharing screen. ENVIRONMENT: Adobe connect Hosted Adobe connect version 9.8 OS: Windows 7 Addin version- 11.9.985.57 REASON BEHIND THIS BEHAVIOR: We have recently discovered a new bug with 9.8? but it may not be replicated under every network environment. SOLUTION: This issue is […]
Posted on: Adobe Connect Support Blog