New tutorials

Using Emoticons in Chat with Adobe Connect
Learn how to add emoticons to Adobe Connect chat pods in both the HTML and desktop clients.
Peter Ryce, Connectionist
Level: Beginner

Using Live Video Sources in Adobe Connect
Learn how to use a production video feed in an Adobe Connect room
Nick Hippe, Solution Consultant
Level: Intermediate

Latest News

Wednesday, March 20, 2019
Video file recorded in portrait mode when uploaded to an Adobe Connect Meeting room gets changed to landscape mode
Problem Statement:?Video file recorded in portrait mode when uploaded to an Adobe Connect Meeting room gets changed to landscape mode. Environment: Adobe Connect Hosted /On-premise Adobe Connect 9 and above Reason for this Behavior:?Adobe Connect?does not recognize videos that are recorded in portrait mode. Resolution: There are a number of applications that can easily fix […]
Posted on: Adobe Connect Support Blog

Wednesday, March 20, 2019
Can we white-list the folder path for Adobe Connect app
Problem Statement:Can we white-list the path for Adobe Connect Application install on Roaming Profiles if firewall is blocking it.   Environment: Adobe Connect Hosted/On-Premise Adobe Connect 9 and above   Solution: It would not be possible as Connect app is installed in each user’s roaming profile. The? install location for add-in is something like? “%appdata%\Macromedia\Flash […]
Posted on: Adobe Connect Support Blog

Tuesday, March 19, 2019
New event tags are not listed in Event Catalog | Adobe Connect
PROBLEM STATEMENT:?New Event tags are not listed in Event Catalog however it is visible while editing the catalog on Author page. ENVIRONMENT: Adobe Connect Hosted Adobe Connect version 10.1 and above Adobe Connect Events STEPS TO REPLICATE: Login to Adobe connect account. Go to Event Management> Event Administration> Event Tags> Click New> Create a new […]
Posted on: Adobe Connect Support Blog

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