New tutorials

Using Emoticons in Chat with Adobe Connect
Learn how to add emoticons to Adobe Connect chat pods in both the HTML and desktop clients.
Peter Ryce, Connectionist
Level: Beginner

Using Live Video Sources in Adobe Connect
Learn how to use a production video feed in an Adobe Connect room
Nick Hippe, Solution Consultant
Level: Intermediate

Latest News

Tuesday, March 19, 2019
New event tags are not listed in Event Catalog | Adobe Connect
PROBLEM STATEMENT:?New Event tags are not listed in Event Catalog however it is visible while editing the catalog on Author page. ENVIRONMENT: Adobe Connect Hosted Adobe Connect version 10.1 and above Adobe Connect Events STEPS TO REPLICATE: Login to Adobe connect account. Go to Event Management> Event Administration> Event Tags> Click New> Create a new […]
Posted on: Adobe Connect Support Blog

Tuesday, March 19, 2019
Administrator/Webinar host entering Adobe Connect webinar as a participant
Problem Description: Administrator/Webinar host entering a webinar as a participant. Environment: Adobe Connect Hosted Adobe Connect On-premise Reason behind the behavior: One of below mentioned point might be the reason for the issue: User is not a part of? “Webinar 100/500/1000 Manager” group under “Administrator > User and Groups” User is not listed as a […]
Posted on: Adobe Connect Support Blog

Tuesday, March 19, 2019
Buzz sound heard in bluetooth headset while connecting to Adobe Connect meeting session on MAC
ISSUE DESCRIPTION:?After connecting Bluetooth headset to Adobe Connect meeting room sometimes buzz sound is heard while testing on audio set-up wizard. ENVIRONMENT:? Adobe Connect Hosted/ on-premise Adobe connect 9 and above MAC?OS X 10.11, 10.12 and 10.13 SOLUTION:? Login to Adobe Connect meeting> Connect bluetooth headset to the meeting. Go to Preferences> Microphone>Select ?Use Enhanced […]
Posted on: Adobe Connect Support Blog

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