Adobe Connect has a lot of features. All of these features mean that you can do almost anything with Adobe Connect. I've seen hundreds of use cases from eLearning to IT support scenarios.

For the vast majority of our customers, having all of these features is a good thing. In some cases though, particularily for customers in regulated industries (think Financial Services, Healthcare, etc...), customers want to limit the capabilities of Adobe Connect.

Here's a great example. I love the idea that my notes in Adobe Connect are persistent. I can create an Adobe Connect room for a project I'm working on and my project notes persist from one meeting to another. I don't even have to open a new note pod, I can continue to use the same note pod from week to week.

Someone using Adobe Connect to meet with customers about their insurance needs though probably doesn't want the notes from their last customer meeting (which could contain confidential customer data) to show up in their next customer meeting.

Adobe Connect administrators can control which pods and which features are available to users on their account. They can completely disable the ability to take notes, or simply turn off the persistency of notes so that they don't persist from one meeting to another. Other features can be enabled for auditing and compliance purposes.

In this video, I walk through the different options in the Compliance and Control section available to administrators.