Adobe Connect User Community

Product News and Recent Blog Entries

Tuesday, January 23, 2018
Missing audio in recording due to paused recording
Issue: Host had started the audio conference in the meeting room but audio is not available in Adobe Connect recording. Environment: Adobe Connect 9 or higher. Cause : During the investigation of this bug, the below workflow was found to cause missing audio in the recordings. Steps to reproduce: Start a meeting and start recording; […]
Posted on: Adobe Connect Support Blog

Tuesday, January 2, 2018
The Canadian Foundation for Healthcare Improvement uses Adobe Connect to Deliver Engaging Virtual Bi-lingual Events
While other solutions could only support concurrent events in French or English, with Adobe Connect CFHI can seamlessly deliver bilingual events using breakout rooms where participants can view primary content in their preferred language. The approach keeps audiences integrated and benefits them by sharing in one common digital experience.
Posted on: Adobe Connect Blog

Wednesday, December 13, 2017
Firefox 64-Bit may prevent launch of meetings with new Adobe Connect application
Some workarounds to troubleshoot/resolve issues which may prevent Firefox 64 bit to launch meetings through new Connect application are documented on our TechNote here :  
Posted on: Adobe Connect Support Blog

Monday, December 11, 2017
Adobe Connect ID?s are changing from INT to BIGINT
[Update: 12/12/2017] ? This is an update to the below blog post originally published on 11/25/2015.? It is intended only for XML API developers that create custom integrations and should not be a concern to regular Adobe Connect users.? When we released Adobe Connect 9.5.2 in our Hosted environment at the beginning of 2016, we […]
Posted on: Adobe Connect Support Blog

Thursday, November 9, 2017
Unable to upload a custom pod zip package into a meeting room or the content library after the upgrade to connect version 9.7.
Issue: After the upgrade to connect version 9.7, users are not able to?upload a custom pod zip package into their meeting room or the content library. ?Existing custom pods uploaded previously are not affected. Errors will look similar to this: Or this in the WebApp: Environment: Adobe Connect 9.7 Hosted/On-premise How to fix it: Our […]
Posted on: Adobe Connect Support Blog

Tuesday, October 24, 2017
Adding a User Field to the Attendee Display Name
A common requirement for Adobe Connect customers is the ability to add additional fields to the user’s display name in the Attendee List Pod in Connect Meeting. ?A common scenario (for example) is the need to show a military rank before a user’s first and last name. ?Below is an outline of the steps to […]
Posted on: Adobe Connect Support Blog

Tuesday, October 3, 2017
Introducing The New Adobe Connect Central Homepage and Adobe Connect Application
The new Adobe Connect Central homepage redesign not only provides a more accessible view of the content (Flash is no longer required on the homepage), but provides additional opportunities to filter and find your Adobe Connect meetings and learning content.
Posted on: Adobe Connect Blog

Tuesday, July 25, 2017
Adobe Connect On Web Conferencing, Open Standards, and the End of the Flash Player
Today we announced, with the support of many of our technology partners including Apple, Facebook, Google, Microsoft, and Mozilla, that Adobe plans to end-of-life the Flash Player by the end of 2020. The significant progress that has been made on the open web in terms of standards, capabilities, and maturity makes us feel confident that they will ultimately provide a viable alternative for Flash content in the browser moving forward.
Posted on: Adobe Connect Blog

Monday, July 17, 2017
Improved Meeting Entry and Increased Adoption of Web Standards- New in Adobe Connect 9.7
Adobe Connect has been at the forefront of enabling impactful web collaboration for over fourteen years. Helping geographically dispersed teams, knowledge workers and educators spread information, gain new skills and complete complex tasks are core to what drives us to advance the product.
Posted on: Adobe Connect Blog

Thursday, April 27, 2017
Take the Guesswork out of Understanding Meeting Attendee?s Attentiveness- New in Adobe Connect 9.6
Have you ever wondered whether your content and presentation style are truly resonating with your audience during a virtual meeting, or is everyone just off writing emails and texting friends to make weekend plans? Our latest release, Adobe Connect 9.6, lets you take the guesswork out of these questions.
Posted on: Adobe Connect Blog

Wednesday, June 15, 2016
Auto-generation of Closed Captions to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the auto-generation of closed captions that was available with Adobe Presenter 8, 9, 10 & 11 and Adobe Presenter Video Express 11. The auto-generation will continue to be live till Friday, July 15, 2016. Post July 15th, we will enable the ability for you to […]
Posted on: Adobe Presenter Blog

Friday, March 11, 2016
Adobe Presenter Video Express: The end of Green Screen
Guest Blog by: Steve Haskin, Principal & Chief Creator at?Industrial Strength Learning Take a look at the screenshot below. Take a good look at it. It looks simple, doesn?t it? Looks can be deceiving. While this might look like a really simple software program, it is most assuredly not. On this opening screen you can […]
Posted on: Adobe Presenter Blog

Tuesday, February 23, 2016
Learning Collaboration and Analytics Service in Presenter 9 and 10 to be discontinued
Owing to low usage levels, Adobe has decided to discontinue the Learning Dashboard service that was available with Adobe Presenter 9 and Adobe Presenter 10. This service is not available with Adobe Presenter 11. If you have content deployed with analytics or collaboration enabled (using Adobe Presenter 9 or 10): – Your learners will still […]
Posted on: Adobe Presenter Blog

Thursday, February 11, 2016 integration app now available
The integration app for Adobe Connect Events is now available in the app exchange.
Posted on:

Tuesday, December 8, 2015
All-new Adobe Presenter Video Express
This September saw the release of a standalone Adobe Presenter Video Express. This new app is easily the coolest tool for creating video e-learning modules, complete with quizzes, presenter heads, screen capture, videos, and more. So, when a tool is so chock-full of features, it?s got to be complicated and clunky, right? Wrong. Let?s see […]
Posted on: Adobe Presenter Blog

Monday, September 14, 2015
A Personal Video Studio is at your Fingertips with Adobe Presenter Video Express
Today Adobe released Adobe Presenter 11 andAdobe Presenter Video Express 11. Presenter Video Express is included with purchases of Adobe Presenter 11, but now you can subscribe toPresenter Video Express alone if you just want the video tool. In this post, I?ll tell you about both tools, describe what?s new, and share my favorite features. […]
Posted on: Adobe Presenter Blog