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#1 2021-07-29 08:02:18

mbsmith

Edits to Recording not Saving

My team is trying to make some edits to an Adobe Connect Meeting recording. After hitting save, "Saving edits" appears in the middle of the screen and appears to be actively working to save - but it gets stuck on this step and never actually saves. We were recently updated to version 11.2.3. Any ideas?

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#2 2021-07-29 12:42:20

timdaugherty

Re: Edits to Recording not Saving

Noticed the same thing both yesterday and today. While the issue persists, I've created full offline recordings (no edits in AC) and then clipped out the areas I didn't want externally.

Thanks for posting -- I thought it was just me.

Tim

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#3 2021-07-31 09:09:13

camilla_ticmediaart

Re: Edits to Recording not Saving

Hi,
I'm having the exact same issue today, has anyone the slightest idea on how to solve this?
My students rely heavily on the recordings but without editing and bookmarks they're pretty inconvenient to use (pretty long lessons :) ).
Any words from Adobe?

We were updated to 11.2.3 last Sunday (25th July).

Thank you very much,
Camilla

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#4 2021-07-31 10:15:10

camilla_ticmediaart

Re: Edits to Recording not Saving

Hi all,
I have noticed Adobe and they took charge of the issue, which was known.
In the meantime, if it can be useful to you, I tried and I am capable of saving the edited recording if I switch the interface to classic mode. Hope this helps.
Bye
Camilla

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