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#1 2021-03-05 09:16:38

cuc1613636097

Webcam in HTML Mode - Only 192p

When a participant is using the HTML Browser mode his webcam video is only 192p (11frames). We are using Adobe Connect 11.2.

Can this be set to HD (or at least 480p)?

The 192p video really doesn't look nice.

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#2 2021-03-11 05:27:31

Dirk

Re: Webcam in HTML Mode - Only 192p

At the moment the webcam is limited to 192p when using a browser - afaik this affects all browsers and can't be changed. The only way so far is using the desktop application to get a better video.

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#3 2021-03-12 04:22:52

cuc1613636097

Re: Webcam in HTML Mode - Only 192p

There's a major issue with the desktop application. As soon as we start a webcam the sound is out of sync for standard clients (audio is about a second late). When using the browser mode the video is in sync (but quality is poor).

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#4 2021-03-12 06:08:58

Dirk

Re: Webcam in HTML Mode - Only 192p

Not sure if this will make a difference but - are you using enhanced audio in the affected room?

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#5 2021-03-12 09:58:17

cuc1613636097

Re: Webcam in HTML Mode - Only 192p

No it makes no difference. We tried both and as long as you use the desktop application (standard view, V11.2) the audio is about 1 second late. It works fine in the old classic view (but without html browser support we can't use it) and in the browser.

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