#1 2020-10-27 02:23:53

annoyedcustomer

Enter Meeting through SIP/H.323/video conferencing hardware

Hello from Germany,

is it possible to enter a scheduled meeting in Adobe Connect through a conferencing room with propper hardware?

What are the preparations to be taken?

How do I enter the meeting with the video conferencing hardware?

Are there restrictions, for example video or audio only one-way (share incoming video but don't connect camera in the room)?

Please note, I am not a technician, just a regular user. Thanks for understanding and keeping it simple :D Performed it with competitors by using a code like meetingnumber@IP-adress

Looking forward for an easy solution. Thank you all very much in advance.

Friendly regards

Jorma_at_CoSo

Re: Enter Meeting through SIP/H.323/video conferencing hardware

There is no simple solution here. Connect will not work with a VTC system out of the box, and even if it were an option the adapter is OLD and only a one-way connection is made. Meaning that the VTC video and audio would be pushed into the Connect room, but no video or audio from Connect would go back to the VTC.

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CoSo Cloud
Adobe Certified Instructor

annoyedcustomer

Re: Enter Meeting through SIP/H.323/video conferencing hardware

Thank you very much for your reply. That's an unfortunate outcome.

Hopefully Adobe got this on the wish list :) Looking forward for an upgrade. Until then my company will need to stick to competitor :(

Friendly regards from Germany