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#1 2020-10-09 09:31:42

Sukru Ozdemir

Content Cache Growing Not Purging

Hello
I have clustered Adobe Connect Meeting 10.8
One of my servers cache size is not growing. But the other one is growing.

From debug logs I found that.

Working Server:
cache (INFO) AssetCache orphans:1.0kb - active:59.6gb - limit:59.8gb

Not Purging Server:
cache (INFO) AssetCache.purge: need disk space but no assets are expired!!!
cache (INFO) AssetCache orphans:0b - active:96.1gb - limit:59.8gb

They are clustered how can it be posible one of them working good but the other one is not.

After entered the content cache size, I have rebooted both of them and SQL also.

Is this normal?

If it continues to grow like this, I will have a shortage of free space.

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#2 2020-10-09 10:09:10

Jorma_at_CoSo

Re: Content Cache Growing Not Purging

Any errors in any of the logs that could be related?

This could maybe happen if meeting rooms are left open for extra ordinary amounts of time (+12 hours) it can prevent the garbage collection process from going through and cleaning up old session data. Not sure if this is relevant, but maybe a place to start looking for clues.

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#3 2020-10-09 10:33:13

Sukru Ozdemir

Re: Content Cache Growing Not Purging

There is no error on the log end no meeting room open more than +12.
The test cluster has 3 hosts. Same thing on there. 1 server is purging, 2 is not purging.
Can configuration stays just one server? Maybe it is working on just I have arranged the Cache size.

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#4 2020-10-09 10:42:00

Jorma_at_CoSo

Re: Content Cache Growing Not Purging

The cache size is a percentage of the disk space on the servers, but is set at the cluster config level. You'll see this in the Server Configuration page of the Console page on any of the Connect servers.

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#5 2020-10-11 13:11:12

Sukru Ozdemir

Re: Content Cache Growing Not Purging

Actually it is purging. Tho working one now exceeded the limit.
The problem is limit is 59.8GB but cache size is more than 60GB
Here is the debug log.
Should I increase the cache size percent and disk? Does it resolve?

cache (INFO) AssetCache.purge: need disk space but no assets are expired!!!
cache (INFO) AssetCache orphans:0b - active:91.5gb - limit:59.8gb

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#6 2020-10-19 14:30:36

Jorma_at_CoSo

Re: Content Cache Growing Not Purging

Seems like the easy fix would be to increase the cache size. I'll have to think about if there is a way to change the duration that assets stay in the cache before being purged.

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