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#1 2020-07-06 03:41:18

Susana Morais

Adobe session based on Template

Good morning,

I have a grey screen on my sessions.I have none of the layouts or even the possibility of adding new pods (only meeting / speakers and mic)

It was created through a specific template that was working perfectly until last Friday.

Anyone has this issue?

How can I solve it?

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#2 2020-09-19 14:49:16

Robert Tatib

Re: Adobe session based on Template

I have this problem too

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#3 2020-09-30 10:26:01

Jorma_at_CoSo

Re: Adobe session based on Template

This is usually a result of either a room or session corruption. Contact Adobe Support with the room URL and they should be able to provide a fix. https://www.cosocloud.com/applications/ … ntegration

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